Mixed Reviews for Robertson Quay Hotel: Convenient Location with Varied Guest Experiences
Comprehensive Feedback Analysis Report for Robertson Quay Hotel

Mixed Reviews for Robertson Quay Hotel: Convenient Location with Varied Guest Experiences

15 Merbau Rd, Singapore 239032

Mixed reviews for Robertson Quay Hotel. Guests mention small rooms, some with smart design but others find them cramped. Location is convenient with good views of the river, but issues like poor internet, cleanliness, and customer service are highlighted. Some guests had positive experiences with friendly staff and strategic location, while others faced problems with room quality, charges, and overall satisfaction.

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  • Travel Agents
  • Market Researchers
  • Customer Experience Specialists

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Featured Content
  • The price is good for a hotel near MRT, have a view to the river but the bathroom is very small, the building is old

    Sentiment
    • Positive
    Content
    • Value for Money
  • Near Fort Channing MRT station. Near nice river. I stay 2 times in this Hotel. Staff is nice, but breakfast not so many options.

    Sentiment
    • Positive
    Content
    • Staff Service
  • I've stayed here many times and it's really great.The staff was still waiting and serving me enthusiastically!My family is very happy!

    Sentiment
    • Positive
    Content
    • Staff Service
  • Rooms small, poor standard for Singapore. One night only

    Sentiment
    • Negative
    Content
    • Rooms Quality
  • I've stayed here many times and it's really great.The staff was still waiting and serving me enthusiastically!My family is very happy!

    Sentiment
    • Positive
    Content
    • Staff Service
  • Pretty rainy but still warm to use the pool and bar. Expensive and a bit tired.

    Sentiment
    • Positive
    Content
    • Value for Money
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Robertson Quay Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Hospitality Consultants, Travel Agents, Market Researchers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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