Mixed Reviews for Goldcar Valencia Airport
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Mixed Reviews for Goldcar Valencia Airport

Comprehensive Feedback Analysis on Goldcar Valencia Airport

Terminal 1 Hall De Llegadas, Carretera Del Aeropuerto, S/N, Local 162, 46940 Manises, Valencia, Spain

Mixed reviews for Goldcar Valencia Airport, with customers praising service and prices but also complaining about hidden charges, poor communication, and unexpected penalties. Issues include discrepancies in petrol charges, extra insurance fees, mileage overcharges, and difficulties in refund processes.

Source: Google Business Reviews of Goldcar Valencia Airport

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Customer Feedback Analysis of Goldcar Valencia Airport

Uncover insights from mixed reviews on Goldcar Valencia Airport - service quality, hidden fees, and more.

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  • Cuidado!!! He dejado el coche en Valencia a las 5:21 - en mi contrato (nĂșmero 24751359) estaba previsto dejar a las 9:00 - y hicieran el “check-in” del coche como si hubiera dejado a las 20:21. Y me han cobrado 41,67€ por ese “error”. Devuelvan mi dinero! 😡

    Sentiment
    • Negative
    Content
    • Hidden Charges and Overcharging

  • Very good experience with goldcar.No bad surprises.A little extra smile at reception wouldn't have gone amiss but otherwise the rest was perfect.

    Sentiment
    • Positive
    Content
    • Efficient Service and Good Cars

  • Great service, great cars, good prices, and knowledgeable people that always helped me with my car renting needs every year in Valencia airport in Spain, thanks Maria and Monica for your service.

    Sentiment
    • Positive
    Content
    • Customer Service and Pricing

  • NO ALQUILEIS CON ESTA COMPAÑÍA!! Al realizar la reserva indicamos que recogerĂ­amos el vehĂ­culo a las 23:30 sin haber,aparentemente,ningĂșn inconveniente. Cuando fuimos a recoger el coche nos realizaron un cargo adicional en concepto de "recogida fuera de horario de oficina" que no se nos habia indicado en ningĂșn momento,cargo que no nos indicaron como tal sino como fianza de depĂłsito de gasolina. Pongo una estrella porque no puedo poner menos.

    Sentiment
    • Negative
    Content
    • Hidden Charges and Overcharging

  • Unos estafadores, hay sobrecargos en letra pequeña y con trampa segĂșn ley, cuando te das cuenta tienes un cargo por alquilar despuĂ©s de las 23h sin que te avisen, al reclamar te dicen que deberĂ­as de saberlo porque es lo normal...

    Sentiment
    • Negative
    Content
    • Hidden Charges and Overcharging

  • Macchina nuovissima ritiro e consegna veloci con il Key n Go

    Sentiment
    • Positive
    Content
    • Efficient Service and Good Cars
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Sentiment Analysis (limited preview)
17 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Goldcar Valencia Airport based on online reviews collected from Google Business. The analysis helps Travel and Tourism Consultants, Customer Service Managers, Automotive Industry Analysts, Marketing Professionals, Rental Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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