Comprehensive Customer Feedback Report for Fletcher Hotel
Kogerstraat 94, 1791 EV Den Burg, Texel The Netherlands
This hotel is overpriced and lacksbasic amenities. The rooms are small and poorly maintained, with unpleasant smells. The staff, while friendly, does not address customer complaints effectively. The location is convenient and the breakfast is good, but overall, it is not recommended for a comfortable stay.
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Allright hotel with good breakfast, but not so clean (dated!)
This hotel is very okay considering its service and food. The beds are comfortable and there is even a whirlpool bath tub. We staid in a nice room on the second floor with a french window. The room was dated though and not that clean. So don't expect world class quality! There is a parking for hotel guests.
Sentiment
None
Content
Room Cleanliness
Nov 01, 2021
Too expensive for what you get
We paid €312 for 2 nights and was in a room with a shared shower and toilet. The room was small and VERY basic. Everything looked old and damaged and there was a horrible smell as well. This is WAY too expensive for what you get. I would expect to pay €50 a night for a room like we had.
Sentiment
Negative
Content
Value for Money
Aug 01, 2020
Awful hotel
This is the worst most overpriced hotel I have ever stayed in. Our visit to Texel was spoiled by staying here. The room I had smelt strongly of dogs and the room my friend had was tiny and by the front desk and the door outside her room banged loudly every time someone came in.
Sentiment
Negative
Content
Room Cleanliness
Jul 01, 2016
It's ok!
Many people complain about price, but I found it normal.. remember we're in the Netherlands, Texel is almost sold out every now and then. The stuff is friendly, the position is really good, just 5 minutes from the center (walking). Overall, they offer a stunning breakfast according me! Unforgettable trip!
Sentiment
Positive
Content
Value for Money
Aug 01, 2015
Riccardo
The staff was friendly and helpful The location was perfect for a tour of Texel and very close to the town's centre. Very comfortable and tidy room with hydro massage bath. Breakfast was very good with fresh and quality food.
Sentiment
Positive
Content
Service and Food
Mar 01, 2015
Fletcher Hotel-Restaurant Koogerend
Very friendly staff. Location 10 minutes walk from the center. Clean rooms and nice breakfast. good value for the price the room we got was very clean and pleasant, the bad good also. the hotel can rent you a bikes with a discount from a nearby shop.
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