Mixed Reviews for CRED App: Functionality, Payment Delays, and User Interface Criticized
  • 77 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Comprehensive CRED App Feedback Analysis Report

Mixed Reviews for CRED App: Functionality, Payment Delays, and User Interface Criticized

CRED app receives mixed reviews from users, with some praising its functionality and earning potential, while others criticize it for payment delays and poor customer support. The app's shopping feature is particularly criticized for its unfriendly user interface and lack of delivery estimates. Despite the negative feedback, many users appreciate the app's services and consider it reliable for various payments and cashback usage. However, caution is advised when making purchases on the app, as some users have reported issues with returns and customer service.

Best for
  • Product Managers
  • Customer Experience Specialists
  • Market Analysts
  • App Developers
  • Fintech Entrepreneurs

Starting from $18, you can purchase this report to access from your inbox and Kimola account.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Mar 02, 2024

Featured Content

  • nice

    Sentiment
    • Positive
    Content
    • Shopping Experience
    Jan 01, 2024
  • Bought something from shop but no estimate of delivery. Order is confirmed but still showing processing. Shop UI is not user friendly. No search, no proper category filter. One of the worst shopping UI of all time. Do you really want people to shop or not? If yes then please make it simple. TBH CRED app is not worth the Name. Name sake app.

    Sentiment
    • Negative
    Content
    • Shopping Experience
    Jan 01, 2024
  • Not able to use my cashback balance for payment of utility bills

    Sentiment
    • Negative
    Content
    • Utility Bill Payments
    Jan 01, 2024
  • This is a fraud company. Do not buy anything from this app. In case of defective product delivery. They will not pick up the return & will do the time pass with the customer. Buy on this app on your own risk.

    Sentiment
    • Negative
    Content
    • Fraud Concerns
    Jan 01, 2024
  • Worst app. Have raised multiple tickets in regards with cred cash. Ticket were closed without any resolutions. No resolutions given. Uninstalling the app.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 01, 2024
  • This app is very useless. Many times my payment is sent for processing. Does not update payment on time. #cred @cred

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 01, 2024
  • See All Reviews

Sentiment Analysis

54 Net Promoter
Score

Popular Topics

Languages

Similar Reports
  1. Google Play Reviews 73
  2. Google Play Reviews 71
  3. Google Play Reviews 71
Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media. Also, you can download this report in Excel file format with all the reviews and analyses.

  • Yes, you can, and this is the fun part about Kimola! Kimola offers a variety of free research tools that turn online customer feedback into comprehensive research reports. You can use these tools for different platforms like Amazon, Trustpilot, Tripadvisor, Google Play, and App Store to create your own research reports.

  • Yes, you can have this research report with more reviews analyzed. The page you are viewing is limited to the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here you can see the options.

  • Besides free research tools, Kimola also offers software products to collect, analyze and classify customer feedback. Kimola Analytics automatically tracks customer feedback on social media channels, e-commerce sites and articles from news portals. If you already use a tool to collect customer feedback, you can try Kimola Cognitive to upload your existing data for text analysis with sentiment and content classification.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.