Review Summary: Mixed Feedback on BinBin Scooters App
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Comprehensive BinBin Scooters Feedback Analysis Report

Review Summary: Mixed Feedback on BinBin Scooters App

BinBin Scooters app receives mixed reviews, with users highlighting issues such as overcharging, maintenance problems, and unfair penalties. While some find the app convenient for short distances, others criticize the high prices, malfunctioning scooters, and lack of customer support. Users express frustration over unexpected fines, difficulty in ending rides, and incorrect charges. Suggestions for improvement include better pricing, enhanced maintenance services, and improved communication regarding penalties.

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Custom Date - Nov 28, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Park ödeme uygulamanın berbatlığı

    Hep uygulaması berbat hep park yerlerini belirleyemiyor hemde kilitleyip ödemeyi çekene kadar ödeme tutarı artıyor

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 23, 2024
  • Durduk yere ceza ?

    Bana durduk yere 80 lira ceza veriyor olmanızın sebebi ne ? Yaptığınız kilit açılmadı haram zıkkım olsun. 1 defa kullandım onda da pişman oldum

    Sentiment
    • Negative
    Content
    • Safety Concerns
    Apr 20, 2024
  • Çalışmayan alete bir kucak para ödedim

    Çalışmayan cihaza bir kucak para ödedim haram zıkkım olsun bir daha da tövbe

    Sentiment
    • Negative
    Content
    • Technical Problems
    Apr 11, 2024
  • Rezalet

    Kesinlikle geliştirmesini tamamlamış bir uygulama ve yönetim şekline sahip tavsiye etmiyorum.

    Sentiment
    • Negative
    Content
    • App Functionality
    Apr 08, 2024
  • tavsiye

    frenleri tutmuyor cok pahali kitlesek bile para yazmaya devam ediyor kullanmayin kullantirmayin

    Sentiment
    • Negative
    Content
    • Pricing Issues
    Apr 05, 2024
  • Haritada gözüken binbinler yok

    Haritada binbin olduğu belirtilen noktolarda binbin yok. Son aylarda özellikle bu durum arttı. Arızalı binbinler de çok fazla, freni tutmayan araçların bakımı yapılmıyor.

    Sentiment
    • Negative
    Content
    • Technical Problems
    Mar 21, 2024
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Sentiment Analysis (of 30 reviews)
-26 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BinBin Scooters based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Executives, Marketing Analysts, Urban Mobility Planners, App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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