Backcountry Gear: Mixed Reviews on Customer Service and Order Fulfillment
  • 68 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Comprehensive Backcountry Gear Feedback Analysis Report

Backcountry Gear: Mixed Reviews on Customer Service and Order Fulfillment

Backcountry Gear receives mixed reviews, with customers praising customer service and fast shipping but complaining about issues like backorders, fraudulent charges, and poor communication. Positive feedback highlights competitive prices, quality products, and personalized customer support.

Best for
  • Retail Managers
  • Customer Service Consultants
  • E-commerce Strategists
  • Marketing Analysts
  • Product Managers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
23 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 40 reviews.

Export
Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • No return policy for rope they miss labeled. They sent a dynamic rope I needed static rope.

    Merchant sent wrong product and wouldn't allow return of product. No information on ad stating this is a dynamic rope. Check it out for yourself. Pet4m477-35-turquois-70mmPetzl Mambo 10.1Back Country Gear1855 W.2nd AveEugene, Oregon 97402

    Sentiment
    • Negative
    Content
    • Product Selection and Availability
    Jan 05, 2023
  • Great Experience

    I had a great experience with James Newsome, who worked with me on price-matching and also followed up several times to update changing details. All interactions I've had with customer service here over the years have been excellent.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 15, 2021
  • Great Product

    Great Product, perfect for my son. Quick shipping and good price.

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Dec 31, 2019
  • Sweater vest was exactly as I ordered…

    Sweater vest was exactly as I ordered and fit like a glove Couldn't be happier.

    Sentiment
    • Positive
    Content
    • Product Quality and Condition
    Dec 07, 2019
  • As promised

    Website was easy to use and the items came quickly and in great condition.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Dec 02, 2019
  • Awesome price for my favorite Marmot…

    Awesome price for my favorite Marmot pants! Package arrived quickly and in pristine condition

    Sentiment
    • Positive
    Content
    • Product Selection and Availability
    Nov 26, 2019
  • See All Reviews
Sentiment Analysis (of 30 reviews)
2 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
23 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. In-Depth Tennis-Point Customer Feedback Analysis Report
    Trustpilot Reviews 83
  2. Dive Right In Scuba Feedback Analysis: Unlock Business Insights
    Trustpilot Reviews 72
  3. Unlock Insights with Faraone Store Feedback Analysis
    Trustpilot Reviews 100
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Backcountry Gear  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Consultants, E-commerce Strategists, Marketing Analysts, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.