Cluttons Reviews: Mixed Experiences in Property Sales and Rentals
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Cluttons Reviews: Mixed Experiences in Property Sales and Rentals

Cluttons Customer Feedback Analysis: Insightful Overview

Cluttons has garnered a mix of reviews, showcasing their strengths in professionalism and responsiveness, particularly in property sales and management. Many clients praised individual agents for their dedication and helpfulness, emphasizing smooth transactions and great communication. However, numerous negative experiences regarding maintenance issues and tenant communication highlight significant shortcomings in their rental services. Customers reported dissatisfaction with long response times and unresolved issues, particularly concerning heating and property management. Overall, while Cluttons excels in sales, particularly with certain agents, their rental services leave much to be desired, leading to a divided perception among clients.

Source: Trustpilot Reviews of Cluttons 

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Customer Feedback Analysis of Cluttons 

Uncover the mixed customer feedback on Cluttons' property sales & rentals. Key insights for real estate professionals.

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Custom Date - Mar 13, 2025
Popular Phrases (limited preview)
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Featured Content
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  • The team at Cluttons are wonderful

    The team at Cluttons are wonderful. You couldn’t be looked after more. Would highly recommend.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jan 16, 2025
  • Matt is extremely professional and very…

    Matt is extremely professional and very hard worker.

    Sentiment
    • Positive
    Content
    • Agent Professionalism
    Dec 22, 2024
  • Availability

    Matt has been always available and made me aware straight away of new properties.

    Sentiment
    • Positive
    Content
    • Responsiveness
    Dec 20, 2024
  • Matt is the best agent!

    Matt is the best agent!! 4real

    Sentiment
    • Positive
    Content
    • Agent Professionalism
    Dec 19, 2024
  • Falon and the Cluttons team were very…

    Falon and the Cluttons team were very helpful, responsive and professional. I would recommend this agency

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 17, 2024
  • Thank you

    Thank you Brooke D. and the team for being so helpful and answering my questions.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 16, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
56 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Cluttons  based on online reviews collected from Trustpilot. The analysis helps Real Estate Agents, Property Managers, Customer Service Managers, Real Estate Investors, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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