ClassicShaving.com Customer Satisfaction Concerns
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ClassicShaving.com Customer Feedback Analysis Report

ClassicShaving.com Customer Satisfaction Concerns

ClassicShaving.com faces severe customer satisfaction issues due to delayed orders, poor product quality, lack of responses to inquiries, and unfulfilled promises. Customers complain about overpricing, rancid-smelling hand sanitizer, unresponsive customer service, misleading product descriptions, and unsatisfactory shipping experiences. There are accusations of fraud, price gouging, failure to deliver complete orders, and unethical business practices. The company's lack of communication, slow shipping, and disappointing product quality have led to multiple complaints and negative reviews.

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Custom Date - May 21, 2024
Featured Content
  • It seems like a longish time to me

    It seems like a longish time to me, but then I'm pretty impatient. Still I'd like to have what I ordered.

    Sentiment
    • None
    Content
    • None
    May 17, 2022
  • Never got my product

    Ordered straight razor and hone.I received only the straight razor without the hone, send a mail, no one answer me so far. Very disappointed!

    Sentiment
    • Negative
    Content
    • None
    Dec 14, 2021
  • Enough

    Badgers are kept in tiny cages, driven insane, & are KILLED for badger-hair makeup, paint, & shave brushes

    Sentiment
    • Negative
    Content
    • None
    Aug 06, 2020
  • Not a great product.

    The unscented hand sanitizer is horrible. It does have a bad smell and is really greasy. For the price they charged it's a waste.

    Sentiment
    • Negative
    Content
    • None
    Jul 07, 2020
  • Order $90 of merchandise and never…

    Order $90 of merchandise and never received it. Contacted customer service 4 times and never heard back from anyone.This company sucks!!!!

    Sentiment
    • Negative
    Content
    • None
    May 22, 2020
  • Price gouging scammer!!

    Price gouging scammer!!! Beware of this business. Charged for priority shipment but seller shipped parcel select. Won't answer emails

    Sentiment
    • Negative
    Content
    • None
    Apr 26, 2020
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Sentiment Analysis (of 30 reviews)
-87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ClassicShaving.com  based on online reviews collected from Trustpilot. The analysis helps Business Analysts, Customer Experience Managers, E-commerce Managers, Market Researchers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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