Chowdeck App: Mixed Reviews Highlighting Order Accuracy, Delivery Speed, and Customer Service
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Chowdeck Feedback Report: Key Insights for Improvement

Chowdeck App: Mixed Reviews Highlighting Order Accuracy, Delivery Speed, and Customer Service

Mixed opinions on Chowdeck app for food delivery as users experience issues with order accuracy, delivery speed, refunds, and customer service. While some praise the app for fast delivery and user-friendly interface, others complain about missing items, rude delivery agents, and difficulty in obtaining refunds. Customers appreciate the app's efficiency in some cases but express frustration over inconsistent service quality and lack of responsiveness to complaints.

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  • Restaurant Owners
  • Food Delivery Service Managers
  • Customer Experience Analysts
  • Mobile App Developers
  • Marketing Professionals

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Custom Date - Nov 05, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Hoping my concerns gets rectified. The three stars is for the fast delivery.

    Sentiment
    • None
    Content
    • Delivery Experience
    Mar 13, 2024

  • Great app. Needed to eat and couldn't figure out how online but this app came to my rescue. Pop up features are superb.

    Sentiment
    • Positive
    Content
    • App Performance
    Mar 11, 2024

  • Worst food delivery app in the world. Riders eat your food, they inflate prices of restaurants, they give you what you didn't order without refund. Worst app

    Sentiment
    • Negative
    Content
    • Customer Service
    Feb 27, 2024

  • If you are dying, do your best to avoid ordering from Amoke on their app.. Because even jesus will come before they deliver Im only giving it 3star because of Korede's Spagg.

    Sentiment
    • None
    Content
    • Delivery Experience
    Feb 25, 2024

  • prompt delivery with nice riders of calm behavior

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Feb 23, 2024

  • If you are offering free delivery do it correctly, you only remove a small amount from the delivery fee and call it free delivery.

    Sentiment
    • Negative
    Content
    • Payment Process
    Feb 22, 2024
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Sentiment Analysis (of 30 reviews)
13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Chowdeck | Food Delivery based on online reviews collected from Google Play. The analysis helps Restaurant Owners, Food Delivery Service Managers, Customer Experience Analysts, Mobile App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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