Chime Banking App Receives Negative Reviews for Poor Customer Service and Account Issues

They are the worst banking app system there is. It takes forever to get a hold of anyone and when they do talk on the phone or through the chat it doesn’t help at all. Horrible experience

Had a dispute with chime and I had all the information paper and the merchant proof that I was correct about a few weird transactions . Chime closed my account and did me wrong don’t open account with them

Still haven’t received direct deposit 2 days late bills to pay. Use another app this one’s not him

worst app i ever tried

I’m so disappointed in chime I have had my personal information taken and funds missing out of my account

Never comes at the same time or the same day could be Wednesday could be Friday and the apps always has something wrong with it

Smh I thought chime would be an app I can depend on obviously not to many direct deposit issues already not good..especially when my bills are due chime don’t pay my late payment fees the best banking would be an actual bank lesson learned here

Do not open an account with Chime! They will leave you in the dark when internal issues arise & will surely blame it on 3rd party services. How do you not know what’s going on?!

The customer service is not the best. There is plenty of room for improvement . Also I hate when there is some “third party service issues that delays deposits Every blue moon. The spot me is cool but they don’t increase it very much even if you’re “on time “ paying it back.

DO NOT USE CHIME!!!! I wish someone would’ve told me this before I started using them. They are holding everyone’s paychecks right now and they are not doing anything about it. They are saying it is a third-party company that is holding our paychecks but that is just their way of placing the blame on someone else. Customer support is a joke and they will not provide an ETA on when our checks will be deposited into our account. Stay away! There are so many other great options to use please avoid chime at all costs.

I’ve had money to come missing out my account multiple time this online financial institution is Incompetent of keep funds secure. One asking about your money you will get the run around then finally no one will answer from support. Bank at your own risk if this happens to you me money don’t say I didn’t warn you.

Stay away from chime they will take your money

They freeze your money even though they decline a transaction for no reason. Then they process and take the money out while keeping the additional money frozen. And then they tell you they will take 3 months to get your money back.

"There are many ways to grill a steak"

Shut up. Take it out of the fridge and pat it dry. Add more salt and pepper than you think you need. Put it 1-3 inches above orange hot coals depending on thickness, and flip every minute.
Blow or pump air at the coals to keep them that hot.

Once you have a beautiful crust on both sides, cover it with tinfoil and let it rest for 5 minutes.
When the rest is over, you'll have a perfect steak every time.

Great app and service, complete lack of humor.

It wont let me sign up for a chime account the app freezes when you click submit application and its stuck on the loading page

On June 7th I tried to withdrawal money from a Chime ATM in the amount of $500, the slot door for the money dispenser closed on my fingers immediately so I could not grab my money, therefore I obviously did not receive the money I tried to withdrawal yet the amount was still debited from my account. I had a ticket that the ATM printed for me regarding an error and a witness who happened to be the Manager of that circle k. I filed a dispute by calling as well as by the chat option available on the app. I went through an enraging process of dealing with Chimes garbage customer service who make it a mission with waste time and make members frustrated to the point of hanging up, representatives have no empathy whatsoever who are clearly all Indian so the communication was so much more difficult than it needed to be (do you not have employees that speak proper English?) I will tell you now, a manager or supervisor is NONEXISTENT YOU WILL NEVER BE ABLE TO TEACH ONE. After MANY MANY CALLS AND MANY CHAT CONVERSATIONS WITH DIFFERENT REPRESENTATIVES I was provided a “temporary credit” in the amount of $500 for the error as I wait for them to continue the investigation. Today July 4th I received an email disclosing that my DISPUTE WAS DENIED AND THAT THEY WERE GOING TO DEBIT $500 FROM MY ACCOUNT. First off, HOW DARE THEY, they do not have the right to debit what was never theirs to begin with because they did not do the investigation properly. THAT IS THEFT, BOTTOM LINE. Their method of solving the issue was letting me borrow my own money then tell me they’re stealing it. This company has proven it’s incompetence and made it clear they will confidently steal money from their members. Do not trust this corporation.

They are stealing your money and when you ask for a refund to something you NEVER paid for they will lie and say you’ll get it but never will

Use back door means to help you by forcing people to set up direct deposit and totally lock you in to this institution

I am not understanding what’s going on with chime. I was introduced to chime 2 days ago through my husband and coworkers, they told me chime was amazing it helped them build credit and they got there money 2 days early they love it. So when I go in the mane website to apply for chime is where the problem comes in at I fell out all the requirements they ask for and I hit submit and all I get is a white screen with loading green circle for about 5 min and still nothing. So am like maybe it my phone so I go over to my computer then next morning and still the same thing so i don’t know what’s going on but chime you need to fix this problem cause people like me can’t come join and I would love to be part of you bank

Doesn’t even let you login from the start to the app you get paid from. Says it’s wrong when I went in and changed the login info of my account and it locked me out of my account

I’ve been banking with big banks (Wells Fargo) for over 20 years. Finally I am giving up on them completely and making Chime my primary financial institution. They treat you with such respect and kindness like they really want you to be the best you. If you don’t chime. You should 😄

Thanks you for being there ❤️

Had my card comprised with over $1000 in fraudulent charges. Filed a dispute and Chime denied it 2 days later without a proper investigation. Submitted the dispute again and was declined again. Submitted it a third time and was declined. Will closing my account immediately and filing a lawsuit against this scamming company. Bank at your own risk.

I love this bank because I am out of country a lot & there’s usually a good chunk of fee free atms with local currency in other countries I absolutely love it! Keep increasing those arms they’re so useful.

Love them! I take back my last complaint it was the merchants fault still 5 stars thank you