Unlock Insights with Hotel EMC2 Feedback Analysis Report
The HotelEMC2 in Streeterville, Chicago, offers unique rooms with modern decor and robotsLeo and Cleo for guests' delight. The staff, especially Aubrey, Tiara, and Jackie, provide exceptional hospitality and make guests feel welcomed and accommodated. The hotel is conveniently located in the heart of downtown, close to Michigan Ave and restaurants, bars, and tourist attractions. The Albert restaurant and bar serve delicious food and drinks, and the front desk provides prompt service. Overall, guests recommend the hotel for its swanky vibe, immaculate rooms, friendly staff, and great location.
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Aubrey and Jackie were great! Everyone here is very kind and helpful. The neighborhood and proximity to Michigan Ave are ideal. Would definitely stay again. Also, the room is BEAUTIFUL. Don’t hesitate- book it!
Sentiment
Positive
Content
Room Cleanliness and Modern Design
May 01, 2023
Swanky and fun
Everyone is great! Aubrey is especially helpful and brings joys whenever you walk into the building. Swanky hotel vibes. Good drinks and food at the hotel bar. Have come here multiple times and plan to return again.
Sentiment
Positive
Content
Staff Hospitality and Friendliness
May 01, 2023
Bday celebration
Aubrey the bellman was sp helpful and amazing!! Jackie was also amazing with helping us checking in! Would go back!! Great place for thr family. Great drinks and service was exceptional. Rooms were beautiful and clean.
Sentiment
Positive
Content
Staff Hospitality and Friendliness
May 01, 2023
Hands down excellent customer service!!
The hotel is perfectly located, staff understands hospitality and treats every guest with class. Especially Aubrey and the morning front desk girls 5/7-5/8! Highly recommend this hotel. The robots were also a treat!
Sentiment
Positive
Content
Staff Hospitality and Friendliness
May 01, 2023
Weekend getaway with friends
We came for Dinner with a view which was just a few minutes walk away. The staff are helpful and we were always greeted with smiling faces . A special thanks to Aubrey Chelsea and Tiara for making us feel welcome!
Sentiment
Positive
Content
Staff Hospitality and Friendliness
May 01, 2023
Loved it
The hotel was nice and aesthetically pleasing. The stuff were all nice and very helpful. The bar and restaurant located in the hotel was great as well. The food and drinks were all tasty, definitely enjoyed my stay!
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This page displays purchase options and a preview of the customer feedback analysis report for Hotel EMC2, Autograph Collection based on online reviews collected from Tripadvisor. The analysis helps Hospitality Consultants, Hotel Managers, Travel Agents, Customer Experience Analysts, Marketing Professionals to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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