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Exceptional Hospitality at Chicago's Hotel EMC2

Exceptional Hospitality at Chicago's Hotel EMC2

30 reviews between Apr 01, 2023 and May 01, 2023.

The Hotel EMC2 in Streeterville, Chicago, offers unique rooms with modern decor and robots Leo and Cleo for guests' delight. The staff, especially Aubrey, Tiara, and Jackie, provide exceptional hospitality and make guests feel welcomed and accommodated. The hotel is conveniently located in the heart of downtown, close to Michigan Ave and restaurants, bars, and tourist attractions. The Albert restaurant and bar serve delicious food and drinks, and the front desk provides prompt service. Overall, guests recommend the hotel for its swanky vibe, immaculate rooms, friendly staff, and great location.

Hotel EMC2, Autograph Collection
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30 reviews between Apr 01, 2023 and May 01, 2023.

Apr 01, 2023 - May 01, 2023

Popular Phrases

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Featured Content

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  • Swanky and fun

    Everyone is great! Aubrey is especially helpful and brings joys whenever you walk into the building. Swanky hotel vibes. Good drinks and food at the hotel bar. Have come here multiple times and plan to return again.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Bday celebration

    Aubrey the bellman was sp helpful and amazing!! Jackie was also amazing with helping us checking in! Would go back!! Great place for thr family. Great drinks and service was exceptional. Rooms were beautiful and clean.

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Would stay again!

    Had a great stay, wonderful location and comfortable room! The staff was always warm and friendly, I appreciated all the bottles of water! Tiara & Jackie at the front desk were wonderful and Aubrey always made us feel welcome when we walked in and put a smile on our face! We had two meals at the Albert and it was wonderful and great drinks! Would definitely stay again!

    Sentiment
    • Positive
    Content
    • Staff and Service
    May 01, 2023
  • Hands down excellent customer service!!

    The hotel is perfectly located, staff understands hospitality and treats every guest with class. Especially Aubrey and the morning front desk girls 5/7-5/8! Highly recommend this hotel. The robots were also a treat!

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Friendly staff, great hotel!

    A really nice hotel with unique features and touches in the room like an Alexa to play music, speaker, etc. Aubrey was fantastic and so friendly when we left our bags to explore some more. Patrick makes an incredible drink at the bar and was great to chat with. Can’t wait to visit again and stay at the EMC2!

    Sentiment
    • Positive
    Content
    • Others
    May 01, 2023
  • Awesome Hotel !

    Loved everything about the EMC2 hotel! From the time we arrived to check out everything was great. The beds were comfortable, the drinks were great and the hotel bots were so fun to watch. The front desk was welcoming and Aubrey the bellman was helpful from luggage to information. He was always smiling and welcoming. Would definitely stay there again.

    Sentiment
    • Positive
    Content
    • Cleanliness and Comfort
    May 01, 2023
  • Weekend getaway with friends

    We came for Dinner with a view which was just a few minutes walk away. The staff are helpful and we were always greeted with smiling faces . A special thanks to Aubrey Chelsea and Tiara for making us feel welcome!

    Sentiment
    • Positive
    Content
    • Location
    May 01, 2023
  • Great location

    Service was great especially Aubrey the bellman. Front desk was also very accommodating. I wish the restaurant had better hours. Loved the robots that delivered food and drinks to the room. Cleo was a bit moody but Leo was chipper!

    Sentiment
    • Positive
    Content
    • Food
    May 01, 2023
  • Stay

    Aubrey, The Bellman, did an outstanding job!!!! Very helpful and first one to greet me when I arrived. I highly recommend the hotel. I ordered room service for breakfast. The food could have been better but they were prompt.

    Sentiment
    • Positive
    Content
    • Staff and Service
    Apr 01, 2023
  • Loved it

    The hotel was nice and aesthetically pleasing. The stuff were all nice and very helpful. The bar and restaurant located in the hotel was great as well. The food and drinks were all tasty, definitely enjoyed my stay!

    Sentiment
    • Positive
    Content
    • Food
    Apr 01, 2023
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