Capital One App and Service Reviews
  • 71 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Unlock Insights with Capital One App & Service Review Report

Capital One App and Service Reviews

Customers praise Capital One's user-friendly app, security features, and customer service. However, some have had issues with the app's verification process and restrictions on account activity. Capital One also receives criticism for taking money from accounts without notification. Many users appreciate Capital One's opportunities to rebuild credit and earn rewards.

Best for
  • Financial Analysts
  • Customer Experience Managers
  • Product Managers
  • Banking Executives
  • Digital Marketers

Starting from $12, you can purchase this report to access from your inbox and Kimola account.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 24, 2024
Featured Content
  • Ease of Use + Excellent supports

    Cool apps and terrific continued consistent service support help. Love you Cap One!

    Sentiment
    • Positive
    Content
    • Customer Service Praise
    May 25, 2023
  • They steal your money.

    If you use this account watch your money and keep track of it because they will slowly take money out of your account without letting you know. I would not recommend them.

    Sentiment
    • Negative
    Content
    • Payment Restrictions and Unusual Activities
    May 24, 2023
  • A great way to build your credit

    I’m enjoying this service……the only thing I don’t like is when I pay my entire bill early multiple times throughout the month my account becomes restricted because of unusual activities…..almost like it’s a crime of impossible for someone to pay in full on time

    Sentiment
    • Positive
    Content
    • Payment Restrictions and Unusual Activities
    May 24, 2023
  • Great fraud department

    Great advance notification strange activities .
    Thanks Cap1

    Sentiment
    • Positive
    Content
    • Account Security and Alerts
    May 24, 2023
  • Unable to access Zelle

    Why can’t I access Zelle through the mobile app? That’s dumb asl

    Sentiment
    • Negative
    Content
    • Mobile App Functionality Issues
    May 24, 2023
  • Requests-

    Why do you have to ask about income and employment? I pay my bill in full, on time, every month. That’s what you need to know!

    Plus I could not go to my online account until I agreed to have you share my info. Horrible!!

    Sentiment
    • Negative
    Content
    • Income and Employment Inquiry Concerns
    May 24, 2023
  • See All Reviews
Similar Reports
  1. Google Play Reviews 71
  2. Google Play Reviews 70
  3. App Store Reviews 71
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ‎Capital One Mobile based on online reviews collected from App Store. The analysis helps Financial Analysts, Customer Experience Managers, Product Managers, Banking Executives, Digital Marketers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $12, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.