Calvin Klein: Declining Quality & Poor Customer Service
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Calvin Klein Feedback Report: Quality & Service Insights

Calvin Klein: Declining Quality & Poor Customer Service

Calvin Klein is facing severe criticism for a decline in product quality and customer service. Customers expressed dissatisfaction due to issues with sizing, delivery delays, poor material quality, and unhelpful customer support. Many reviewers complained about receiving wrong items, damaged goods, and facing difficulties with returns and refunds. Some customers even accused the brand of false advertising and unethical business practices. Overall, there is a prevalent sentiment of disappointment and frustration among consumers.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Get your all-American classic tee now

    Get your all-American classic tee now! Purchased one here. I think I've selected the right brand. Great basic tee for everyday wear. It's comfortable, affordable, and comes in a variety of colors.

    Sentiment
    • Positive
    Content
    • None
    Apr 12, 2024
  • Kwaliteit is slechter dan een paar jaar…

    Kwaliteit is slechter dan een paar jaar geleden. De strings zijn slecht gestikt en je trekt het na een paar keer wassen zo kapot.

    Sentiment
    • Negative
    Content
    • None
    Apr 09, 2024
  • Bestelling geannuleerd

    Artikelen in de sale besteld, binnen 1 minuut na betaling is de volledige bestelling geannuleerd. Klantenservice zegt er niks aan te kunnen doen en geen enige vorm van compensatie maar wel wachten op terugbetaling. Bestel hier niet!!

    Sentiment
    • Negative
    Content
    • None
    Apr 03, 2024
  • UNA vergüenza e hecho un pedido ayer y…

    UNA vergĂŒenza e hecho un pedido ayer y no aparece por ninguna parte y ya an cobrado en mi tarjeta bueno e pagado y el pedido esta desaparecido el telĂ©fono que ponen no funciona es una estafa la tienda online oficial de Calvin Klein

    Sentiment
    • Negative
    Content
    • None
    Mar 13, 2024
  • nunca compren en la tienda en linea son…

    nunca compren en la tienda en linea son pesimos, con su logistica yo solicite un reembolso de un pedido que nunca me enviaron.

    Sentiment
    • Negative
    Content
    • None
    Mar 05, 2024
  • El dia 13/02 hice una devolución...he…

    El dia 13/02 hice una devoluciĂłn...he llamado hoy 29/02 y me dicen que aĂșn no ha llegado el paquete. AtenciĂłn al cliente nefasta y tardan casi un mes en devolver el dinero. Muy mal esta empresa!!!

    Sentiment
    • Negative
    Content
    • None
    Feb 29, 2024
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Sentiment Analysis (of 30 reviews)
-80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Calvin Klein  based on online reviews collected from Trustpilot. The analysis helps Brand Managers, Market Analysts, Customer Service Directors, Product Quality Managers, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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