Café Frisch: Quality Baked Goods Amidst Service Concerns
Café Frisch Feedback Report: Unveil Customer Insights

Café Frisch: Quality Baked Goods Amidst Service Concerns

Jahnstraße 34, 69120 Heidelberg, Germany

CafĂ© Frisch in Heidelberg has garnered mixed reviews from patrons. Many customers appreciate the wide selection of baked goods, breakfast options, and the café’s inviting atmosphere. However, a significant number of reviews highlight issues with staff rudeness and poor service, particularly from an older waitress. While some guests enjoyed delicious pastries and good value for money, others expressed dissatisfaction with high prices and inflexibility regarding orders. Overall, the cafĂ© offers quality food but struggles with consistency in service. Recommendations include making reservations due to high demand, especially during peak hours.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Große Auswahl an allerlei Produkten. Verschiedene Salate und Backwaren, auch belegt,nur zu empfehlen!

    Sentiment
    • Positive
    Content
    • Menu Variety

  • Durchaus angenehme AtmosphĂ€re, nettes Personal, große Auswahl an Backwerk und Kuchen.

    Sentiment
    • Positive
    Content
    • Atmosphere

  • Tolles CafĂ© mit leckerem FrĂŒhstĂŒck und sehr guten Service. Schaut unbedingt mal vorbei.

    Sentiment
    • Positive
    Content
    • Dining Experience

  • Alles super und frisch. Mitarbeiterin ist freundlich. Weiterempfehlen.

    Sentiment
    • Positive
    Content
    • Staff Friendliness

  • Gutes CafĂ© mit leckeren Kuchen

    Sentiment
    • Positive
    Content
    • Food Quality

  • schönes Cafe und Restaurant. Lecker kleine Gerichte, z.B. Toast Hawaii. Gutes Preis-LeistungsverhĂ€ltnis

    Sentiment
    • Positive
    Content
    • Food Quality
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Sentiment Analysis (of 30 reviews)
34 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Café Frisch based on online reviews collected from Google Business. The analysis helps Restaurant Managers, Customer Service Trainers, Café Owners, Hospitality Consultants, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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