Buick App Frustrations: Login Issues, Slow Performance, and Missing Features
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Buick App Feedback Report: Insightful User Reviews Analysis

Buick App Frustrations: Login Issues, Slow Performance, and Missing Features

Many users are experiencing issues with the Buick app, including login problems, slow performance, and outdated information. Some features, like Buick Smart Drive and Face ID, have been removed or are not functioning properly. The app also has issues with sending navigation to the car and sharing access with family members. Overall, customers are disappointed with the app's reliability and lack of support.

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  • User Experience Designers
  • Mobile App Developers
  • Customer Support Specialists
  • Automotive Industry Analysts

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Custom Date - Oct 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Buick Remote

    I Iove this app ! I Can run a diagnostics of the whole vehicle from the comfort of your home !

    Sentiment
    • Positive
    Content
    • Features and Functionality
    Dec 18, 2023
  • Face It

    Love the app until recently, “Face Id” won’t open the app. I sign in with password and then future “Face Id” works a few times before it fails again.

    Sentiment
    • Positive
    Content
    • Login Issues
    Oct 12, 2023
  • Usually doesn’t work

    I would give it 5 stars, but it usually tells me I have to call on-star every time I try to use it or says server unresponsive. If it’s never going to work I want my money back.

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 12, 2023
  • Always below average

    Even if your driving score is 100, the app says it has scored your driving “much lower than the average” driver….

    Sentiment
    • Negative
    Content
    • App Performance
    Sep 27, 2023
  • Not working

    This app would not let me put in Year, make and model into the app which means it will let me proceed.

    Sentiment
    • Negative
    Content
    • Features and Functionality
    Sep 09, 2023
  • Bad program

    Tracking vehicles
    Setting up alerts
    Doesn’t work u need tk fix programs

    Sentiment
    • Negative
    Content
    • Features and Functionality
    Jun 06, 2023
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Sentiment Analysis (of 30 reviews)
-54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎myBuick based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Mobile App Developers, Customer Support Specialists, Automotive Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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