Customer Satisfaction with Great BIG Canvas
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Boost Your Strategy with Great BIG Canvas Feedback Analysis

Customer Satisfaction with Great BIG Canvas

Great BIG Canvas customers are highly satisfied with the quality, variety, and ease of use of the website. Positive feedback revolves around the accurate representation of colors, quick delivery, helpful customer service, and the affordable pricing, especially during sales. Customers appreciate the detailed search options, genre-specific paintings, and the ability to customize their orders with various framing choices. Some minor issues mentioned include technical difficulties on certain devices and delays in customer service responses. Overall, customers express a strong intention to repeat business due to the exceptional products and services provided by Great BIG Canvas.

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  • Retail Business Owners
  • Marketing Professionals
  • Customer Experience Managers
  • E-commerce Managers
  • Art Gallery Curators

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Custom Date - May 29, 2024
Featured Content
  • Wonderful to find a favorite beach…

    Wonderful to find a favorite beach artist Paul Brent. Home designers suggest pairing print together. I would like to do this but the prints offered did NOT come in smaller choices with this company. Small home. Small Rooms. We did call to verify. Great choices.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    May 03, 2024
  • Fantastic site and search capabilities

    Fantastic site and search capabilities! Especially the option to search by multiple colors, medium, etc. I was able to find exactly what I was looking for fast. Love this site!

    Sentiment
    • Positive
    Content
    • Website User Experience
    May 02, 2024
  • Confrontation and spring chickens

    The site was easy to use and was able to pick a frame that would match kitchen table. Love the pictures and delivery was very quick.

    Sentiment
    • Positive
    Content
    • Artwork Selection and Framing Options
    May 02, 2024
  • Easy to search your interests

    Easy to search your interests. Ordering process was quick, easy, and unencumbered.

    Sentiment
    • Positive
    Content
    • Ordering Process
    May 02, 2024
  • The ease of shopping online for art

    It is so easy to type in subject you are wanting! And your choices are so varied and many! The canvas and other framing options plus sizes are terrific and affordable.

    Sentiment
    • Positive
    Content
    • Product Quality and Variety
    Apr 30, 2024
  • Beautiful, framed color photo print

    I got a framed and matted color print of Joshua Tree National Park that was absolutely gorgeous. It was framed well and pretty easy to hang. They even got it shipped to me before the estimated delivery date. Would definitely do business with them again.

    Sentiment
    • Positive
    Content
    • Delivery and Shipping
    Apr 30, 2024
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Sentiment Analysis (of 30 reviews)
93 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Great BIG Canvas  based on online reviews collected from Trustpilot. The analysis helps Retail Business Owners, Marketing Professionals, Customer Experience Managers, E-commerce Managers, Art Gallery Curators to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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