Users frustrated with non-functioning app
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Boost Your Business with John Dory's App Feedback Analysis

Users frustrated with non-functioning app

Many users are experiencing issues with the app not opening or working properly. They are unable to view loyalty balances, place orders, or use any of the app's features. The app is also slow and does not show vouchers. Users are frustrated with the login process and the lack of menu options. Overall, the app is considered useless and disappointing.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • The app doesnt work, i cant view my points balance, see my number or anything, extremely slow and nothing works

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 06, 2023

  • This app is not working on my phone can't log in ,I deleted reinstalled same problem

    Sentiment
    • Negative
    Content
    • Login Problem
    Nov 24, 2023

  • Profile can't be updated Takes forever to load Cell number won't capture DOB won't capture That also means no points earned for visit today.

    Sentiment
    • Negative
    Content
    • Profile Update
    Nov 17, 2023

  • App does not open. I've deleted and reinstalled it but it still just shows homepage loading

    Sentiment
    • Negative
    Content
    • App Performance
    Nov 13, 2023

  • Preferred the old app, this one needs you to keep logging in which is so annoying when you just want to look at the specials, rather just go on the website and save yourself the hassle.

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 16, 2023

  • Can't log in. Keeps saying no internet, doesn't matter if I'm on wifi or data. Tried everything. App suck.

    Sentiment
    • Negative
    Content
    • Internet Connection
    Apr 05, 2023
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Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for John Dory's - Apps on Google Play based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, Customer Service Managers, Marketing Professionals, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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