Mixed User Experiences Highlight Key Issues with Bolt Ride-Hailing App
  • 79 users bookmarked
  • Sources App Store Reviews
  • Size Up to latest 500 reviews (Customizable)
Bolt Ride-Hailing App: Customer Feedback & Insights Report

Mixed User Experiences Highlight Key Issues with Bolt Ride-Hailing App

The reviews for the Bolt ride-hailing app reveal a mixed user experience. While some users praise the app for its affordability and good service, others report serious issues, including drivers cancelling last minute, poor customer support, and vehicles of subpar quality. Specific concerns include lack of accountability for unsafe driver behavior and technical difficulties within the app, such as spam notifications and ineffective support bots. Several users express dissatisfaction with the reliability of ride bookings, leading to missed opportunities and financial loss. Despite these issues, there are positive mentions of friendly drivers and successful rentals in various European cities, highlighting that there is potential for improvement in service delivery and app functionality.

Best for
  • Market Researchers
  • Product Managers
  • Customer Experience Specialists
  • Business Analysts
  • Mobile App Developers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
53 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 21, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>
  • Todella huono

    Todella huono

    Sentiment
    • Negative
    Content
    • User Experience
    Nov 02, 2024
  • Siisti

    Fottit siisti

    Sentiment
    • Positive
    Content
    • User Experience
    Oct 19, 2024
  • Kyyti

    Ystävällinen kuljetaja

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 25, 2024
  • Maksoin ja kyyti jätti treffit väliin

    L

    Sentiment
    • Negative
    Content
    • User Experience
    Sep 25, 2024
  • Legit

    Niinkuin baryanutellakukurella

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 28, 2024
  • Kyydit

    Toimi erittäin hyvin.Kiitos Bolt

    Sentiment
    • Positive
    Content
    • User Experience
    Aug 04, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
53 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Our Bolt Customer Feedback Report
    Google Play Reviews 73
  2. NCP App Feedback Analysis: Unlock User Insights
    App Store Reviews 82
  3. Hepsiburada Review Analysis: Insights on E-commerce Success
    App Store Reviews 68
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Bolt: Request a Ride based on online reviews collected from App Store. The analysis helps Market Researchers, Product Managers, Customer Experience Specialists, Business Analysts, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by App Store and is not associated with or supported by App Store in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to App Store's terms of use, including copyright regulations, when utilizing the extracted review data.