Mixed Reviews: Blue Apron's Delightful Meals vs. Service Concerns
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Mixed Reviews: Blue Apron's Delightful Meals vs. Service Concerns

Blue Apron Review Report: Insights & Analysis

Blue Apron receives mixed reviews on Trustpilot, with customers praising the delicious meals, quality ingredients, and convenience, while some express dissatisfaction with customer service, food freshness, and delivery reliability. Positive comments highlight the tasty holiday meal kits, easy-to-follow recipes, and high-quality meats. However, issues like substitutions, tough meats, and late deliveries detract from the overall experience. Feedback also suggests a desire for more variety in menu options and improvements in customer support. Despite these challenges, Blue Apron remains a popular choice for those seeking convenient and enjoyable cooking experiences.

Source: Trustpilot Reviews of Blue Apron 

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Customer Feedback Analysis of Blue Apron 

Explore the mixed reviews on Blue Apron: from meal quality and taste to customer service issues. Essential insights for food industry pros.

Custom Date - Dec 29, 2024
Featured Content
  • Easy and good!

    Quality ingredients, easy recipes, tasty dishes!

    Sentiment
    • Positive
    Content
    • Ingredient Quality and Selection
    Feb 05, 2024
  • Blue Apron is everything I’d expected

    Blue Apron is everything I’d expected, and even more!

    Sentiment
    • Positive
    Content
    • Food Quality and Taste
    Jan 29, 2024
  • High quality

    I love the variety and the freshness of the everything High quality of the meats and healthy condiments.

    Sentiment
    • Positive
    Content
    • Ingredient Quality and Selection
    Jan 28, 2024
  • Very tasty dishes

    Very tasty dishes. Plenty for all. Festive. Easy to prepare.

    Sentiment
    • Positive
    Content
    • Meal Variety and Freshness
    Jan 12, 2024
  • Pre Christmas dinner

    Family dinner before Christmas had a nice variety and with addition of an extra vegetable fed 11

    Sentiment
    • Positive
    Content
    • Holiday Meal Experience
    Jan 11, 2024
  • Delicious meal

    Liked the components and ease to prepare, worked well with my daughter helping me too.

    Sentiment
    • Positive
    Content
    • Meal Variety and Freshness
    Jan 11, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
78 Net Promoter
Score
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Blue Apron  based on online reviews collected from Trustpilot. The analysis helps Food Industry Analysts, Marketing Managers, Customer Experience Professionals, Supply Chain Specialists, Restaurant Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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