Mixed Feedback for BloomThis Penang: Prompt Service, Quality Issues, and Customer Service Concerns
BloomThis Penang Feedback Report: Unveil Customer Insights

Mixed Feedback for BloomThis Penang: Prompt Service, Quality Issues, and Customer Service Concerns

64A, Jln Tanjong Tokong, Kampung Masjid Bagan, 10470 George Town, Pulau Pinang, Malaysia

Mixed reviews for BloomThis Penang with customers mentioning prompt service, beautiful flowers, but also complaints about poor quality, late deliveries, and rude customer service. Some customers appreciated the fresh and nicely arranged flowers, while others criticized the high prices and subpar products. Overall, BloomThis Penang faces challenges with consistency in quality, timeliness, and customer service.

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  • Business Consultants

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Best flower purchase i had ever bought , will repeat again soon

    Sentiment
    • Positive
    Content
    • Product Quality

  • The bouquet was perfect as shown in the website with affordable price,the delivery was on time

    Sentiment
    • Positive
    Content
    • Product Quality

  • Extremely very bad service from bloomthis Penang! Very Rude! No recommended

    Sentiment
    • Negative
    Content
    • Customer Service

  • Quick feedback, nice bouquet and delivery on time.

    Sentiment
    • Positive
    Content
    • Delivery Service

  • Whatapp no reply want to check the order also cannot

    Sentiment
    • Negative
    Content
    • Communication

  • Bought 3 times from bloomthis, good service and will buy from them again. :)

    Sentiment
    • Positive
    Content
    • Customer Service
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Sentiment Analysis (of 30 reviews)
14 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BloomThis Penang based on online reviews collected from Google Business. The analysis helps Floral Designers, Retail Managers, Customer Service Analysts, Marketing Professionals, Business Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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