Blissy's Customer Satisfaction Woes: A Summary of 30 Reviews
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Blissy's Customer Satisfaction Woes: A Summary of 30 Reviews

Blissy Trustpilot Review Analysis: Unveiled Insights

Blissy has received predominantly negative feedback from customers, earning a poor rating of 1.8 out of 5 on Trustpilot. Common complaints include unfulfilled orders, defective products, and unresponsive customer service. Many users reported issues with items arriving damaged or not matching descriptions, leading to frustration when seeking exchanges or refunds. Several reviewers noted that the quality of the silk items did not meet expectations, with reports of rips and fabric deterioration after minimal use. Some customers expressed disappointment with the company's handling of customer service inquiries, often resulting in automated responses and lack of resolution. A few positive reviews highlighted satisfactory products, but they are vastly outnumbered by the negative experiences shared by customers, indicating systemic issues within the company.

Source: Trustpilot Reviews of Blissy is rated "Poor" with 1.8 / 5 on

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Customer Feedback Analysis of Blissy is rated "Poor" with 1.8 / 5 on

Uncover the truth behind Blissy's low Trustpilot rating with our detailed analysis of customer feedback and service issues.

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Custom Date - Jul 09, 2025
Popular Phrases (limited preview)
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  • Alright for a bit but they don't last

    Alright for a bit but they don't last. I have two and they have both ripped beyond repair at the zip end. For this price I expect them to last longer than 2 years.

    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Jun 23, 2025
  • The price of the product on the website…

    The price of the product on the website is a closely guarded secret. This makes me very suspicious.

    Sentiment
    • Negative
    Content
    • Misleading Product Descriptions
    Jun 04, 2025
  • Poor quality

    I love the pillow case I received as a gift, however it's split along the zip. There's no extra fabric to restitch it as it looks like an invisible zip (when not torn).

    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Apr 16, 2025
  • Do not use this company

    Do not use this company. Products not good quality, when tried to return told I would need to pay £30+ to return item.

    Sentiment
    • Negative
    Content
    • Return Policy Complaints
    Apr 08, 2025
  • Scam artists

    Scam artists. Fake reviews, only posted through their site. Won't post anything but 5*. RIPPED after few uses.

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Mar 03, 2025
  • The product itself is good BUT, if you have white sheets et Al - do NOT buy their “white” pillowcases- they are cream and look dirty next to white sheets and bedding!

    The product itself is probably good BUT,

    Sentiment
    • Negative
    Content
    • Product Quality Concerns
    Feb 14, 2025
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Sentiment Analysis (limited preview)
-75 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Blissy is rated "Poor" with 1.8 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Quality Analysts, Customer Service Trainers, Market Researchers, Brand Reputation Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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