Mixed Reviews for BiTaksi - Your Taxi! App
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BiTaksi - Your Taxi! In-Depth Customer Feedback Report

Mixed Reviews for BiTaksi - Your Taxi! App

BiTaksi - Your Taxi! app has received mixed reviews from users. Common complaints include the unreasonable service fee, frequent driver cancellations, lack of transparency with extra charges, and difficulty in actually finding available taxis. However, some users appreciate the convenience this app offers in Istanbul. Overall, the app needs improvement in terms of service transparency, driver reliability, and promotional activities to attract more users.

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Custom Date - May 27, 2024
Featured Content
  • Taksi gelmemesi

    Bence bu uygulama boşuna var taksiler gelmiyor ve çağrıyı iptal ediyorlar rezillikten başka bir şey değil sürekli mağdur ediyorlar

    Sentiment
    • Negative
    Content
    • Cancellation Issues
    Apr 22, 2024
  • Çalışmıyor

    2 senedir kullanmıyorduk tekrar yükleyip deneyince niye kullanmadığımızı hatırladık. Çok kötü.

    Sentiment
    • Negative
    Content
    • Satisfaction with Service
    Apr 21, 2024
  • Omg

    Just never use that and never trust Turkish drivers

    Sentiment
    • Negative
    Content
    • Driver Behavior
    Apr 19, 2024
  • Sorunsuz

    Gece 3 te güzel yalı saw yaptık. 3 keredir kullanıyorum. 👍🏻

    Sentiment
    • Positive
    Content
    • Satisfaction with Service
    Apr 14, 2024
  • Ceza Kesiyor

    Taksici onaylayıp başka yere gidiyor yoldan yolcu alıp.siz de beklediğinizle kalıyor ve iptal ediyorsunuz üstüne ceza kesiyor sizi ödemezseniz uygulamayı kullanıyorsunuz taksici yoldan başka yolcu alıp sizi yedekte tutarken iyi ama

    Sentiment
    • Negative
    Content
    • Driver Behavior
    Apr 12, 2024
  • Eşya Unutma

    Araçta İPhone kulaklık kutusu unutulmuş desteğinizi rica

    Sentiment
    • Positive
    Content
    • Application Functionality
    Apr 12, 2024
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Sentiment Analysis (of 30 reviews)
-30 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BiTaksi - Your Taxi! based on online reviews collected from App Store. The analysis helps Mobile App Developers, Customer Service Managers, Marketing Professionals, Transportation Consultants, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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