Belvedere Hotel: Mixed Reviews Highlighting Room Conditions and Service Quality
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Belvedere Hotel: Mixed Reviews Highlighting Room Conditions and Service Quality

Belvedere Hotel Review Analysis: Insights for Excellence

319 W 48th St, New York, NY 10036, United States

Mixed reviews were received for the Belvedere Hotel, with some guests praising its central location and clean rooms while others criticized aspects like room maintenance, noise levels, and customer service. Common feedback highlighted issues with room amenities, cleanliness, and noise disturbances. Despite the convenient location near Times Square, the hotel faced criticism for outdated decor, uncomfortable beds, and limited breakfast options. Some guests expressed disappointment with room conditions and service quality, impacting their overall experience.

Source: Google Business Reviews of Belvedere Hotel

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Customer Feedback Analysis of Belvedere Hotel

Explore mixed reviews of Belvedere Hotel covering room conditions, service quality, and more. Essential insights for hotel management.

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  • The rooms were a nice size, especially for NYC, and the hotel was very convenient. Enough of the old grand style remains for charm but it has also been updated. I highly recommend a stay here!

    Sentiment
    • Positive
    Content
    • Room Cleanliness and Size

  • Just ok... Hallways kinda smell. Gym was sad. Coffee in the morning.... Very sad. But I guess this is NYC? I paid 300/night just feel like I was scammed

    Sentiment
    • None
    Content
    • Value for Money

  • Cheap and dangerous . Bath has dangerous, slippery bottom. Free breakfast is a joke. Coffee and limit one breakfast bar per person. Nothing about this hotel, price or any services merits a stay.

    Sentiment
    • Negative
    Content
    • Hotel Amenities and Breakfast

  • Hotel muy cĂ©ntrico y bien equipado. Personal amable e instalaciones limpias y buen servicio. Totalmente recomendable

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Service

  • Stayed here for a few nights. Rooms were clean, staff was excellent. Amazing location for Times Square, metro and many restaurants nearby.

    Sentiment
    • Positive
    Content
    • Location and Accessibility

  • Es un hotel viejo, los elevadores se atascan, y encontre una cucaracha en el cuarto.

    Sentiment
    • None
    Content
    • Issues with Stay and Customer Service
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Sentiment Analysis (limited preview)
43 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Belvedere Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Marketing Specialists, Quality Assurance Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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