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Beautiful, Well-Made Furniture with Excellent Customer Service

Beautiful, Well-Made Furniture with Excellent Customer Service

39 reviews between Feb 04, 2023 and Jul 06, 2023.

Eat Sleep Live offers beautiful, well-made furniture with excellent customer service. Customers appreciate the high-quality products, friendly and professional staff, and personalized attention. The furniture is crafted to last a lifetime and is customizable to fit individual needs. From ordering to delivery, the whole process is seamless and efficient. Customers highly recommend Eat Sleep Live for their stunning pieces and outstanding service.

Eat Sleep Live 
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39 reviews between Feb 04, 2023 and Jul 06, 2023.

Feb 04, 2023 - Jul 06, 2023
  • The bed is amazing i absolutely love it…

    The bed is amazing i absolutely love it , the delivery guys were great too 👍

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Jul 06, 2023
  • Another great delivery from ESL

    Another great delivery from ESL. Again excellent communication and service. The men worked hard to get the furniture up into the flat. Very happy with the service once more

    Sentiment
    • Positive
    Content
    • Delivery Experience
    Jul 04, 2023
  • I'm thrilled with my recent purchase of…

    I'm thrilled with my recent purchase of a dining set from this furniture store. The quality of the product is top-notch, and it has transformed my dining area into a stylish and inviting space. The fast delivery was a pleasant surprise, making the overall shopping experience fantastic.

    Sentiment
    • Positive
    Content
    • Furniture Quality
    Jun 30, 2023
  • Beautiful furniture and great service

    Beautiful furniture and great service. I was particularly impressed by the foresight to check access difficulties for delivery. The delivery people were great and Rachel at hq kept me in the loop very nicely all through the entire process. A pleasure all round, the bookcase and sideboard look and smell great, can't wait to fill them up.

    Sentiment
    • Positive
    Content
    • Customer Service
    Jun 30, 2023
  • Lovely product

    Lovely product - delivered as arranged

    Sentiment
    • Positive
    Content
    • Furniture Quality
    Jun 29, 2023
    • Excellent service from start to finish.

      Excellent service from start to finish.Quality product at affordable prices.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 27, 2023
    • Gorgeous bedroom furniture

      We absolutely love our new bedroom furniture. We needed to customise the bedside tables and they are perfect (at no extra cost). The furniture is beautiful, so raw and natural. It fits our farmhouse style perfectly. Rachael has been amazing as we're the delivery guys. It has been a 5* customer experience from start to finish.

      Sentiment
      • Positive
      Content
      • Customization Options
      Jun 25, 2023
    • I’m in love with the Eat Sleep Live…

      I’m in love with the Eat Sleep Live furniture and the amazing service from Rachael before and after ordering. I have purchased three times and the level of service and the quality of the furniture have been consistently high and I wouldn’t hesitate to recommend ESL to anyone. I have a bed, bedside table, two tall boys, a magnificent desk and an under bed drawer. That’s how bad my addiction to ESL is lol! I’m sure I’ll be back for more in the not to distant future. Thanks Rachael and team!

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 22, 2023
    • Quality products and a pleasure to deal with!

      Such a pleasure to deal with. I got a bed and side unit and the qualtiy is better than expected!Even better than that was the incredible customer service received from order to delivery! Never dealt with a company as good! Would strongly recommend!

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 19, 2023
    • Great company to deal with and…

      Great company to deal with and furniture is superb

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Jun 18, 2023
    • Have just taken delivery of my 2nd…

      Have just taken delivery of my 2nd piece of ESL furniture. Service is still first class from ordering to delivery. I can’t recommend this company enough, the craftsmanship is outstanding, so happy with my bookcase!

      Sentiment
      • Positive
      Content
      • Craftsmanship
      Jun 13, 2023
    • This is our second order with ESL since…

      This is our second order with ESL since March. We have been so impressed we had to add further items. First class service & products. Rachael certainly goes the extra mile & very very helpful.( as well as knowledgeable). Our drivers/ fitters were Andy & Danny and they too were ‘ top drawer’. Great products & highly recommended. Gary & Fran. West Sussex

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 13, 2023
    • Ordered the Cavendish table and 6…

      Ordered the Cavendish table and 6 chairs which we received in time for christmas 2022. We absolutely love it. The quality is superb and having used it for 6 months now, its definitely going to last for many, many years.The team at Eat Sleep Live are excellent and they are committed to excellent customer service - Rachel is amazing. During the christmas break, we spilt balsamic vinegar on the table and didn't know how to remove it, so I emailed Rachel for advice. She called me the moment she picked up my email and talked me through what to do. If you are a little unsure about what to do with your room, I would highly recommend the free interior design service. We sent in a few photos of our room, had a chat with Jade, and a couple of days later we got a fabulous mood board and a whole list of ideas through from her. I really liked a colour of chair but didn't feel brave enough to pick so was planning to settling on a neutral tone. I was delighted when Jade's design came back with the chair colour I wanted because it gave me the confidence to go with it. My table and chair look great and I am looking forward to going back to Eat Sleep Live for my next furniture piece soon.

      Sentiment
      • Positive
      Content
      • Customer Service
      Jun 13, 2023
    • The table is sturdy and well-crafted

      The table is sturdy and well-crafted, and the chairs are comfortable and stylish. I couldn't be happier with this dining set.

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Jun 08, 2023
    • Expensive but lovely stuff and…

      Expensive but lovely stuff and excellent service

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Jun 03, 2023
    • Sibling Workspace have bought three…

      Sibling Workspace have bought three tables for our meeting rooms from Eat Sleep Live now and I can honestly say that the Product is amazing. Dealing with the company has been easy and Racheal has been a dream to work with.

      Sentiment
      • Positive
      Content
      • Customer Service
      May 26, 2023
    • Great experience throughout

      Great experience throughout! From the customer service when browsing items and clarifying the colour choices, to the delivery experience Eat Sleep Live have been consistently brilliant. I absolutely adore the desk, and it is a huge bonus that we could customise the drawer choice and colours. Assembly was quick and easy and the time from purchase to receiving the item was well within the window advertised. Communication throughout was excellent. Cannot wait to buy from this company again!

      Sentiment
      • Positive
      Content
      • Customer Service
      May 24, 2023
    • The furniture is absolutely beautiful

      The furniture is absolutely beautiful. I already have the bed and bedside tables and now adding to our collection. Customer service is in amazing too. Always quick to respond, friendly and helpful

      Sentiment
      • Positive
      Content
      • Customer Service
      May 21, 2023
    • Great products

      Great products, built to last a lifetime, High quality and workmanship, friendly customer service and delivery

      Sentiment
      • Positive
      Content
      • Furniture Quality
      May 07, 2023
    • Fantastic product and attentive…

      Fantastic product and attentive customer service.Thanks for all the extra effort above and beyond. Lovely bit of furniture. Solid Bookcase/shelves. Well made with rustic charm.

      Sentiment
      • Positive
      Content
      • Customer Service
      Apr 27, 2023
    • Grey effect Coffee Table Was really pleased with the finish of…

      Was really pleased with the finish of the coffee table l ordered, it was just as l had requested and not too many nail/cracks etc. Looks great in my living room. The delivery people placed it into position for me and took great care with the furniture in my home.

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Apr 27, 2023
    • Excellent service

      Excellent service with a very personal touch. The blanket box arrived this morning and we are delighted.

      Sentiment
      • Positive
      Content
      • Customer Service
      Apr 25, 2023
    • Great quality products and fantastic…

      Great quality products and fantastic service. Made to last a lifetime!

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Apr 13, 2023
    • Very good friendly and professional…

      Very good friendly and professional service and I love my furniture, one hundred percent recommended.I’m very happy thanksRegards

      Sentiment
      • Positive
      Content
      • Customer Service
      Apr 08, 2023
    • Highly Recommend

      Great products, brilliant service and very friendly staff!! Always recommend! 🙌

      Sentiment
      • Positive
      Content
      • Customer Service
      Apr 05, 2023
    • Excellent products and customer service

      This is the second time I have used ESL.This time I ordered living room furniture: Branson entertainment unit and also customised Branson cabinet and coffee table.Excellent customer service and communication from Rachel throughout.Given 2 hour delivery window and also call when approx 30mins away.Two (strong!) men delivered the furniture and placed in our home, with no damage to walls etc. Also provided information on how to look after our furniture.Extremely happy with my new furniture and the whole process from ordering to delivery.

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 30, 2023
    • Great Customer service when deciding on…

      Great Customer service when deciding on which chair to purchase and VERY fast and seamless shipping, highly recommend!

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 27, 2023
    • Beautiful well made furniture

      Beautiful well made furniture The whole experience from order to delivery couldn't have been better

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Mar 26, 2023
    • Dont Go Anywhere Else For Furniture

      We have been blown away by ESL attitude, professionalism, passion and quality. Rachael was fantastic when we first went to the showroom, and the two lads who delivered, were involved in the manufacture so showed enthusiasm & passion when delivering and installing. Service received compared to cost could not be matched by any high St company

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 24, 2023
    • High-quality furniture & amazing customer service

      We're really happy with our decision to buy from ESL.The customer service has been amazing throughout, from the samples being sent all the way through to delivery. Rachael called to keep us updated every step of the way. We bought the Hudson low-end bed and it looks amazing. It's brilliantly crafted and feels sturdy enough to last a lifetime. We'll definitely be buying more from ESL in future and will 100% recommend to friends.

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 24, 2023
    • Brilliant customer service

      Brilliant customer service, very patient with us while we changed our mind a couple of times!! The bed and bedside tables are even better than we expected.

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Mar 18, 2023
    • Amazing furniture!

      From start to finish the customer service from Rachael at Eat Sleep Live was amazing. Friendly, professional and if a date or communication was agreed, this was delivered as described. As for the furniture, its stunning. The mirror that we have is so well made, a real solid piece of furniture. The craftmanship is incredible and we're just so pleased. The mirror is a perfect and beautiful addition to our home. I will definitely visit Eat Sleep Live in the future.

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 13, 2023
    • As always amazing customer care

      As always amazing customer care, lovely dealing with the same people and who check in to make sure what is ordered is the same as previous orders - all in all can’t fault the service nor products

      Sentiment
      • Positive
      Content
      • Customer Service
      Mar 10, 2023
    • Beautiful furniture and excellent service!

      Absolutely incredible experience from start to finish with a wonderful family business. You can tell that excellent customer service and a love for the beautiful pieces are at the heart of the business. We are so in love with our gorgeous warm wood dining set and stunning chairs! The delivery was great and with a smile. Can’t wait to grow my collection of furniture in the future. It is fair to say we have a statement piece for our home now, which everyone fancies! Thank you so so much!

      Sentiment
      • Positive
      Content
      • Customer Service
      Feb 21, 2023
    • Very happy with our purchase

      Very happy with our purchase, and Rachael offered excellent service.

      Sentiment
      • Positive
      Content
      • Customer Service
      Feb 20, 2023
    • Great customer service

      Great customer service, delivery and the bed is superb quality. Many thanks!

      Sentiment
      • Positive
      Content
      • Delivery Experience
      Feb 18, 2023
    • Excellent quality furniture.

      This is the fourth piece of furniture that I have bought from this company over last 2 years.Absolutely outstanding craftsmanship. Quality is stunning.I highly recommend this company if you're after quality furniture. Can't fault the work and delivery. Racheal on customer service is fantastic, keeps you updated every step of the way. Very friendly. Definitely will be ordering again in future.

      Sentiment
      • Positive
      Content
      • Craftsmanship
      Feb 15, 2023
    • Great quality products from Eat Sleep Live

      Really happy with Eat Sleep Live, the order process went smoothly, I was kept updated on the progress of my order and received a phone call when the driver was 20 minutes away which is always helpful! I have ordered various items of furniture from this company over the past 10 years and I would not hesitate to recommend them. Rachael provides outstanding customer service too!

      Sentiment
      • Positive
      Content
      • Customer Service
      Feb 15, 2023
    • Piece no 10

      Piece no 10! Amazing furniture and service as always x

      Sentiment
      • Positive
      Content
      • Furniture Quality
      Feb 04, 2023

Sentiment Analysis

  • Positive(39)
    100%
  • Negative(0)
    0%
  • None(0)
    0%
100 Net Promoter
Score

Popular Topics

  • Customer Service(22)
    56%
  • Furniture Quality(11)
    28%
  • Delivery Experience(3)
    8%
  • Craftsmanship(2)
    5%
  • Customization Options(1)
    3%

Languages

  • English(39)
    100%

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