Customers have mixed feelings about the Bath and Body Works app, with some praising its fragrance selection and quality products, while others complain about frequent technical glitches, difficulty in using rewards, and limitations on pick-up orders. Many users report problems with logging in, navigating, and placing orders. Some customers appreciate the ease of use and clear product descriptions offered by the app, while others are frustrated by its inability to support certain payment options. Overall, the app needs improvement in terms of functionality, user-friendliness, and customer support.
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Muy buenos productos y fragancias duraderas, aparte la excelente variedad.
Loving it good smell lotion body wash candles too!
I love bath and body works. That is all I use ❤️
The website states you can use up to 6 codes. The app only allows you to use one. It’s a bit confusing
I tried to use the app & I wanted to pick up in store. It kept messing up so much. I love the merchandise. But the app not so much!
I love how the apps ease of use and it’s clear depiction of products and prices makes shopping more enjoyable!
This page displays purchase options and a preview of the customer feedback analysis report for My Bath & Body Works based on online reviews collected from App Store. The analysis helps Product Managers, Customer Experience Specialists, Mobile App Developers, Marketing Strategists, Retail Managers to discover insights into what people love, dislike, and need.
This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.
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