Basecamp App Review Summary: Login Issues, Dark Mode, Notifications, Data Loss & More
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Basecamp App Review Summary: Login Issues, Dark Mode, Notifications, Data Loss & More

Basecamp Feedback Analysis: Dive into User Insights

Basecamp users express frustration with login issues, lack of dark mode, irrelevant notifications, data loss, missing features, and app crashes. Despite positive aspects like team communication, some users face compatibility problems with iOS devices, attachment issues, and notification glitches. The app's recent changes, glitches, and lack of essential functions have led to user dissatisfaction, highlighting the need for improvements in user experience and feature development.

Source: App Store Reviews of Basecamp - Project Management

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Customer Feedback Analysis of Basecamp - Project Management

Unlock insights into Basecamp user feedback with our analysis report on app performance, features, and more.

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Custom Date - Dec 25, 2024
Popular Phrases (limited preview)
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  • Can’t even log in

    The site encourages you to log in with google, but the app doesn’t recognize your address if you log in that way. Useless.

    Sentiment
    • Negative
    Content
    • User Interface and Design
    Jan 09, 2024
  • Great platform but apps…

    The apps are now missing feature parity. Basecamp used to stand on offering the same features no matter how you accessed the platform, but that’s not the case anymore.

    Sentiment
    • None
    Content
    • Feature Requests and Suggestions
    Jun 16, 2023
  • 👌🏻

    A great app! Thanks for developers of this App but i have some suggestions to add in this app to ping part: - Voice messages - Reply to messages.
    Regards

    Sentiment
    • Positive
    Content
    • Feature Requests and Suggestions
    Oct 25, 2022
  • Offline option like Fieldwire app?

    Would be nice to be able to use this app offline. When not around wifi or hotspot we cannot do anything with the app… not even see tasks due etc.

    Sentiment
    • Positive
    Content
    • Mobile Device Compatibility
    Aug 06, 2022
  • Needs an upgrade

    This app doesn’t work anymore. Have to do everything through a desktop browser now but need this as an option. It’s been useless for about a year now and thinking I need to finally switch services.

    Sentiment
    • Negative
    Content
    • App Performance and Stability
    Dec 14, 2021
  • Make a dark mode.

    Make a dark mode.

    Did I say make a dark mode?

    I think you should make a dark mode.

    5 stars if you do.

    Sentiment
    • Negative
    Content
    • Feature Requests and Suggestions
    Oct 18, 2021
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Sentiment Analysis (limited preview)
-37 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Basecamp - Project Management based on online reviews collected from App Store. The analysis helps Project Managers, Product Developers, UX/UI Designers, Customer Support Managers, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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