Mixed Customer Experiences with Barefoot Spas: Delivery Delays, Missing Orders, and Quality Concerns
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Barefoot Spas Feedback Analysis: Insights & Solutions

Mixed Customer Experiences with Barefoot Spas: Delivery Delays, Missing Orders, and Quality Concerns

Customers have mixed experiences with Barefoot Spas, citing issues like slow delivery, missing orders, unresponsive customer service, and product quality concerns. Positive feedback highlights good customer service, knowledgeable staff, and quality products. Some customers express frustration with incomplete orders, damaged items, and difficulty reaching customer service. Suggestions include offering specific products for individual sale and improving communication regarding order status and delays.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Product arrived on time and precisely…

    Product arrived on time and precisely as ordered.

    Sentiment
    • Positive
    Content
    • Order Fulfillment and Delivery
    Mar 12, 2024
  • Product came in good condition and…

    Product came in good condition and works great !

    Sentiment
    • Positive
    Content
    • Product Quality and Performance
    Feb 20, 2024
  • Please offer spa brite product for sale…

    Please offer spa brite product for sale individually.

    Sentiment
    • Positive
    Content
    • Product Fit and Compatibility
    Feb 15, 2024
  • This is the first time I was able to…

    This is the first time I was able to succeed order on line chemicals with no hassle.

    Sentiment
    • Positive
    Content
    • Sales and Ordering Process
    Feb 06, 2024
  • One of the bottles was received with…

    One of the bottles was received with the top off and the granules were in the box and lost during shipping. There was a small amount of granules left in the box. I emailed back to report the problem and request a new bottle, but did not hear back

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jan 26, 2024
  • It’s hard to even give a review when…

    It’s hard to even give a review when you’re this frustrated with this below one star out fit, yes the barefoot which should be called a foot up your $);)$. Broken spa from the beginning after spending $100’s still not working. Go to your local spa and buy there. Can’t get a hold of anyone, return calls after several days and I can go on. DON’T BUY!!!! BUY LOCAL!!!

    Sentiment
    • Negative
    Content
    • Overall Satisfaction and Recommendation
    Jan 12, 2024
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Sentiment Analysis (of 30 reviews)
10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Barefoot Spas  based on online reviews collected from Trustpilot. The analysis helps Customer Service Managers, Product Managers, Quality Assurance Professionals, Marketing Specialists, Retail Business Owners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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