Mixed Reviews of Atlantis, The Palm: Luxurious Amenities and Attractions vs. Customer Service and Security Concerns
Atlantis, The Palm: Unveiling Customer Feedback Insights

Mixed Reviews of Atlantis, The Palm: Luxurious Amenities and Attractions vs. Customer Service and Security Concerns

Crescent Rd - The Palm Jumeirah - Dubai - United Arab Emirates

Atlantis, The Palm receives mixed reviews on Google Business. Positive comments highlight the luxurious amenities and attractions like Aquaventure Waterpark. However, some negative feedback includes issues with customer service, security concerns, and disappointments due to unexpected events like Dubai floods. Guests appreciate the beautiful architecture of the hotel but mention drawbacks like noise from the shopping center and limited vegetarian food options. Despite diverse opinions, many visitors praise the spectacular views and family-friendly environment.

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Popular Phrases (of 30 reviews)
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  • Saffron Asian Buffet Restaurant in Atlantis hotel.With more than 220 dishes and 20 live cooking stations, you’re spoiled for choice at Saffron, Dubai’s largest buffet. đŸ€©Food & drinks: The

    Sentiment
    • Positive
    Content
    • Food and Dining Experience

  • Atlantis, The Palm is a mesmerizing destination that exceeds expectations. From the grandeur of its architecture to the luxurious amenities, every moment feels like a dream come true.The Aquaventure Waterpark is exhilarating, while dining experiences are diverse and delectable. A stay here is nothing short of unforgettable bliss.

    Sentiment
    • Positive
    Content
    • Waterpark and Entertainment Experiences

  • No words. Pure class and an amazing hotel. A whole world in itself.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience

  • Alles is top, vooral heel leuk als je kinderen hebt en heel kind vriendelijk. Alleen vind de prijs wel iets te duur vergeleken andere hotels in Dubai !

    Sentiment
    • None
    Content
    • Hotel Amenities and Room Features

  • Nobu AtlantisI must say it's a 5 star experience!The view is amazing from the terrace, the venue is nice, the music is good and waiters are super kind and the cocktails are delicious.

    Sentiment
    • Positive
    Content
    • Overall Positive Experience

  • Zeer luxurieus hotel, alles perfect! Rustige prive strand om aan te liggen, met de perfecte service, inclusief het zwemparadijs naast het hotel waar ze je met een golfkarretje naartoe brengen, heerlijk! Hier kom je niks te kort, 10/10

    Sentiment
    • Positive
    Content
    • Hotel Amenities and Room Features
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Atlantis, The Palm based on online reviews collected from Google Business. The analysis helps Hotel Managers, Tourism Marketers, Customer Experience Analysts, Hospitality Consultants, Travel Agents to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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