Review Analysis: Atelier Rebul's Customer Experience Highlights
  • 67 users bookmarked
  • Sources Trustpilot Reviews
  • Size Up to latest 1,000 reviews (Customizable)
Atelier Rebul Customer Feedback Report: Essential Insights

Review Analysis: Atelier Rebul's Customer Experience Highlights

Atelier Rebul customers have mixed experiences, with some praising the top-notch customer service and quality products, while others express frustration over issues like delayed deliveries, incorrect orders, and poor communication. Positive feedback highlights excellent service recovery, unique scents, and prompt replacements for damaged items. However, negative reviews mention unresponsive customer support, undelivered orders, and dissatisfaction with product quality, such as leaking packaging and faulty candles. Overall, the brand's reputation appears to be divided between exceptional service and notable shortcomings.

Best for
  • Brand Managers
  • Customer Service Directors
  • Retail Industry Analysts
  • Product Development Managers
  • Marketing Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
27 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 12 reviews.

Custom Date - May 21, 2024
Featured Content
  • Top service

    Top service van de customerservice van Atelier Rebul. Daar kan menig bedrijf een voorbeeld aan nemen!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Dec 03, 2023
  • Zo jammer

    Zo jammer, zo een mooi product maar zo een slechte communicatie of feedback... geen reactie op geen enkele mail... waar is mijn pakje dat ik weken geleden besteld heb?

    Sentiment
    • Negative
    Content
    • Communication Problem
    Sep 21, 2023
  • Wat besteld maar ze laten niets horen…

    Wat besteld maar ze laten niets horen !! Na 1- week nog geen bericht over bestelling Ze nemen de telefoon niet op ! Reageren niet op mijn mails !! Wat een rot bedrijf zo klant onvriendelijk ik wil mijn geld retour.Dit is al de tweede x bestel en ga er nooit meer !!!

    Sentiment
    • Negative
    Content
    • Order Fulfillment Issue
    Sep 05, 2023
  • heel slecht

    Week geleden bestelling geplaatst en betaald. Nog niets ontvangen mail reageren ze niet op en winkel in Beethovenstraat 25 x gebeld geen gehoor. Heel irritant aangezien ik het cadeau moet geven.

    Sentiment
    • Negative
    Content
    • Order Fulfillment Issue
    Aug 24, 2023
  • Dop van verpakking lekte

    Dop van verpakking lekte, per omgaand nieuwe verpakking + Extraatje mogen ontvangen.Supersnel en zonder morren, kan menig bedrijf niet aan tippen!

    Sentiment
    • Positive
    Content
    • Product Satisfaction
    Nov 23, 2022
  • Weken geleden een fles 125ml atelier…

    Weken geleden een fles 125ml atelier rebul 1895 besteld, helaas is er een fles Istanbul geleverd. Tot op heden. Is het probleem nog steeds niet opgelost. Afgezien dat de luchtjes heerlijk zijn is de klantenservice zeer slecht.

    Sentiment
    • Negative
    Content
    • Order Fulfillment Issue
    Jul 31, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-16 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
27 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Trustpilot Reviews 86
  2. Trustpilot Reviews 72
  3. Trustpilot Reviews 80
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Atelierrebul  based on online reviews collected from Trustpilot. The analysis helps Brand Managers, Customer Service Directors, Retail Industry Analysts, Product Development Managers, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 12 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Trustpilot and is not associated with or supported by Trustpilot in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Trustpilot's terms of use, including copyright regulations, when utilizing the extracted review data.