Mixed Reviews for Astropay: Customers Express Gratitude and Complaints
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Astropay Customer Feedback Analysis: Insights & Resolutions

Mixed Reviews for Astropay: Customers Express Gratitude and Complaints

Astropay customers express their gratitude for excellent support, while others complain about missing funds and account issues. Some users report being blocked or unable to access their money, while others mention failed transactions and delays in receiving funds. There are also complaints about customer service not providing updates or resolutions to issues. Overall, customer satisfaction with Astropay appears to be mixed.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Les he enviado correo hace semanas por…

    Les he enviado correo hace semanas por una transferencia que hice y nunca impactó en mi cuenta necesito una solución o iniciaré la demanda legal en 24 hs

    Sentiment
    • None
    Content
    • Transfer Problem
    Nov 30, 2023
  • (UŻYŁEM ICH NAZWY STRONY INTERNETOWEJ JAKO MOJEGO ZDJĘCIA PROFILOWEGO W TEJ RECENZJI, W PRZYPADKU, JEŚLI POTRZEBUJESZ POMOCY I CHCESZ. SKONTAKTUJ SIĘ Z NIMI).

    Szybko składam wniosek o zwrot pieniędzy, a moja sprawa zakończyła się sukcesem w ciągu 17 dni, więc możesz skontaktować się z moim zdjęciem profilowym

    Sentiment
    • Negative
    Content
    • Refund Issues
    Nov 30, 2023
  • dzięki mojemu zdjęciu profilowemu za cały zwrot pieniędzy

    Z wielką przyjemnością piszę tę recenzję i pragnę serdecznie podziękować. Chciałbym podziękować osobie ze zdjęcia profilowego za wspaniałe wsparcie w pomaganiu

    Sentiment
    • Negative
    Content
    • Customer Support
    Nov 30, 2023
  • gracias a mi foto de perfil para reembolso completo

    Pude obtener un reembolso por el dinero que me cobraron incorrectamente y que me quitaron de mi billetera usando medios alternativos en mi foto de perfil.

    Sentiment
    • Negative
    Content
    • Refund Issues
    Nov 28, 2023
  • Contact the company website to make a report of your problems

    I WAS DUPED BY THIS PEOPLE THEY ARE WICKED I GOT HELP ON NAME MY PROFILE PHOTO AM USE

    Sentiment
    • Negative
    Content
    • Fraud/Scam
    Nov 28, 2023
  • Jeg ønsket å sende en 1-stjernes anmeldelse. Hvis mulig, negative anmeldelser. Da jeg ba om å få ta ut pengene mine,

    Jeg ønsket å sende en 1-stjernes anmeldelse. Hvis mulig, negative anmeldelser. Da jeg ba om å få ta ut pengene mine, stengte de 3btc-kontoen min. Dette er en godt organisert svindel og vil snart stoppe, som all vanlig svindel.Jeg måtte få 👉🏻N̳e̳x̳a̳ p̳r̳o̳.o̳n̳l̳i̳n̳e̳👈🏻 for at de skulle gi meg pengene. Fikk endelig det som skyldtesog mine refusjoner🐢

    Sentiment
    • Negative
    Content
    • Account Closure
    Nov 27, 2023
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Sentiment Analysis (of 30 reviews)
-68 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for AstroPay  based on online reviews collected from Trustpilot. The analysis helps Product Managers, Customer Service Managers, Marketing Analysts, Risk Management Officers, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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