Amazon App Receives Mixed Reviews for Delivery, Pricing, and Performance
Unveil Key Insights: Amazon App Feedback Report
Amazon app receives negative reviews for issues with delivery, pricing, errors, and slow performance. Customers complain about misleading information, glitches in pricing, and slow navigation. Some users experience error messages and language changes. Others have problems with payment processing and freezing. The app is also criticized for not offering dark theme and limited interest select. Negative experiences with customer service and account blocking are also mentioned. Despite these issues, some customers appreciate the convenience and positive experiences with customer service.
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Blackfriday and Cyber Monday deals with the same price or even marked up just to be on sale for what the items have been since I've had them added to my list.
Sentiment
Negative
Content
Pricing
Nov 27, 2023
came on to shop cyber Monday, and the cyber Monday prices are the same as any other day, they just marked the original sale price up to make it look like a deal. check your prices everyone!!!
Sentiment
None
Content
Pricing
Nov 27, 2023
SLOW, LAG, what happened Amazon? App has major issues making navigation and product search frustrating. Fix these issues ASAP!
Sentiment
Negative
Content
App Performance
Nov 27, 2023
Way to many bugs that need to be rectified. Cant even view my orders anymore without the app constantly refreshing automatically after every load.
Sentiment
Negative
Content
App Performance
Nov 27, 2023
Recent updates to the app have caused frequent freezes and crashes. I have a S23 ultra 512gb and this app should not be this slow and buggy. Highly frustrating user experience.
Sentiment
Negative
Content
App Performance
Nov 27, 2023
App used to be great now it's practically unusable. Freezes and crashes slow. It's supposed to do one thing right add to cart and check out this feature is a problem. Like they fired the old programmer and got someone new who can't code and is using chat gpt.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Amazon Shopping - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Retail Managers, Product Managers, Customer Experience Specialists, Market Analysts, E-commerce Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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