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Mixed Reviews for Amazon Prime Video App

Mixed Reviews for Amazon Prime Video App

30 reviews between Oct 16, 2023 and Oct 16, 2023.

Amazon Prime Video app receives mixed reviews from users, with complaints about additional charges for premium content, limited download capacity, and poor audio quality. Some users appreciate the ease of use and the availability of free movies. The app is criticized for its laggy performance on certain devices and occasional video playback issues. Users also mention the lack of content variety and the presence of ads. Overall, the app needs improvement in terms of functionality and user experience.

Amazon Prime Video - Apps on Google Play
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30 reviews between Oct 16, 2023 and Oct 16, 2023.

Oct 16, 2023 - Oct 16, 2023

Featured Content

  • App was working fine for first week but after that it shows black screen in videos but audio was still going on. So, i connected to customer service and they told me to disable hardware acceleration option in settings.Now i can see video but in 360p quality like what's point of buying memberships if we can't watch content in quality and customer service agent told that there's nothing we can do this..... bad experience:(

    Sentiment
    • Negative
    Content
    • Video Quality
    Oct 16, 2023
  • Hdbdbsbs Abby HSH a bah a

    Sentiment
    • Positive
    Content
    • App Performance
    Oct 16, 2023
  • I enjoy watching some shows/films.. wish there was more choice, and not everything was monetized or ads. The App is easy to use.

    Sentiment
    • Positive
    Content
    • Content Selection
    Oct 16, 2023
  • Day by day, the buffering is getting longer and the video goes blank at times. Only voice and subtitles are coming. This stops only if I uninstall the app and download it again. Please work on this bug.

    Sentiment
    • None
    Content
    • Buffering Issues
    Oct 16, 2023
  • Amazon has gotten too greedy, I know it's not a surprise but that's the reason for 1 star. Having to pay extra on top on prime for anything good and not even being able to download those extra paid for shows is a big middle finger to me. I am also disappointed to find out about an extremely small download limit. I try to watch shows while I work remotely but Amazon makes it very difficult.

    Sentiment
    • Negative
    Content
    • Subscription Issues
    Oct 16, 2023
  • Why so many times automatically restarts this app ... feeling very uncomfortable

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 16, 2023
  • Cc ee 6 tu wfy

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 16, 2023
  • Pathetic audio quality of movies and series. No matter how many users have been complaining about audio quality, amazon is not caring it at all. I have ~100mbps broadband speed. Tried on multiple mobile and monitor, laptops. But nowhere audio is loud. I won't renew prime next time. What the use I have to read a series/movie by enabling captions. I would rather go to youtube and listen summary of it. Youtube has 10times louder audio than prime.

    Sentiment
    • Negative
    Content
    • Audio Quality
    Oct 16, 2023
  • Great app, could use a skip recap and intro option though!

    Sentiment
    • Positive
    Content
    • User Interface
    Oct 16, 2023
  • Rarely plays video complaining about Internet or giving error messages like this Video unavailable Error code: TDS_ERROR Or Video unavailable Parental controls are enabled on your Fire tablet. You must also set up Prime Video viewing restrictions or disable parental controls on your Fire tablet. If I uninstall and reinstall app works again, clearing app data is somehow not enough.

    Sentiment
    • Negative
    Content
    • Buffering Issues
    Oct 16, 2023
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Sentiment Analysis

7 Net Promoter
Score

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