Amazon Prime Video App: Customer Feedback Insights
Amazon Prime Videoapp receives mixed reviews from users, with complaints about additional charges for premium content, limited download capacity, and poor audio quality. Some users appreciate the ease of use and the availability of free movies. The app is criticized for its laggy performance on certain devices and occasional video playback issues. Users also mention the lack of content variety and the presence of ads. Overall, the app needs improvement in terms of functionality and user experience.
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I enjoy watching some shows/films.. wish there was more choice, and not everything was monetized or ads. The App is easy to use.
Sentiment
Positive
Content
Content Selection
Oct 16, 2023
Day by day, the buffering is getting longer and the video goes blank at times. Only voice and subtitles are coming. This stops only if I uninstall the app and download it again. Please work on this bug.
Sentiment
None
Content
Buffering Issues
Oct 16, 2023
Why so many times automatically restarts this app ... feeling very uncomfortable
Sentiment
Negative
Content
App Performance
Oct 16, 2023
Cc ee 6 tu wfy
Sentiment
Negative
Content
App Performance
Oct 16, 2023
Great app, could use a skip recap and intro option though!
Sentiment
Positive
Content
User Interface
Oct 16, 2023
Rarely plays video complaining about Internet or giving error messages like this Video unavailable Error code: TDS_ERROR Or Video unavailable Parental controls are enabled on your Fire tablet. You must also set up Prime Video viewing restrictions or disable parental controls on your Fire tablet. If I uninstall and reinstall app works again, clearing app data is somehow not enough.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Amazon Prime Video - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Content Strategists, Digital Marketers, Customer Service Representatives to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
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