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Mixed Reviews for Amazon Firestick

Mixed Reviews for Amazon Firestick

30 reviews between May 22, 2023 and May 24, 2023.

The Amazon Firestick receives mixed reviews, with some customers experiencing problems with the equipment and remote. Complaints include the device being slow, constantly updating and taking up too much space, and the remote draining batteries too quickly. However, others are happy with the product and its easy-to-use features, such as Alexa integration, access to streaming platforms, and an extensive content library. Some customers also appreciate the convenience of being able to watch TV without standing up. Overall, the Firestick is a decent device, but it may not be suitable for everyone.

Fire TV Stick 3rd Gen Streaming Device | Alexa Voice Remote | Amazon
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  • So easy to use!

    Took 30 minutes to set up (and I'm old and not good with electronics). Just ask for a channel, show, character, or subject and it comes up. I love it. The hardest part for me, is remembering what I'm looking for!

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 24, 2023
  • Garbage

    I got this in March and as of a few weeks ago (May) all my apps require updating and my fire stick says I don’t have the storage space. I have a fire stick in 3 others rooms that I didn’t buy from this seller that work perfectly. This is actually the second one I buy from this seller that is faulty. I do not recommend.

    Sentiment
    • Negative
    Content
    • Customer Service
    May 24, 2023
  • It’s trash

    At first they work great, but then all the pre-installed, useless, amazon apps just get updated over and over and over, and they take up MAJORITY of the data so the fire stick starts running slower and slower and slower. It kicks you out of apps because it can load anything. Get a Roku and don’t waste your money on their trash device. Heavily DO NOT recommend

    Sentiment
    • Negative
    Content
    • Features and Quality
    May 24, 2023
  • Comprehensive Content Selection

    The Prime Stick opens up a world of entertainment possibilities. With access to popular streaming platforms, such as Amazon Prime Video, Netflix, Hulu, and more, I can easily explore and enjoy a wide range of movies, TV shows, documentaries, and even live sports. The extensive content library ensures that there is always something for everyone.

    Sentiment
    • Positive
    Content
    • Features and Quality
    May 24, 2023
  • Perfect if you don't watch anything other than Amazon

    This product is lazy. I had to replace an older version that died, and this one was unable to copy my settings from the previous because there wasn't enough space. Amazon added more required apps, so therefore the apps that I actually USE don't fit anymore. The update made it less usable... I'm down to just 5 apps of my choosing, and even so I still can't update... Let me remove the 37 stupid apps I'll never use please!!!

    Needless to say, this cheap option has officially measured up to the "you get what you pay for" mantra. And it might be too expensive now at that.

    Sentiment
    • Negative
    Content
    • Features and Quality
    May 23, 2023
    • Only a 90 Day Warranty on a "new" firestick

      I have more than a few broken Firesticks. I purchased one as a backup for when the next one breaks. Guess What? Another one down the drain. But, since I already had a "new" unopened one on hand, and ready to get me back to wasting time watching TV. Easy setup. I just logged in, and a few steps later, Amazon was setting it up like my old broken firestick. The firestick lasted about six weeks before it complained that it was full. Amazon pushed so much software, the Firestick could not operate. It's like the old MS blue screen of death. Just now "FireTV" of death. Contacted Amazon and although they were pleasant, they did not help. They offered to sell me another and suggested an additional warranty for an additional fee. Wait a minute, I purchased this 9 months ago. It's not covered by warranty? NOPE! they only come with a 3-month warranty. I'm so surprised that Amazon does not even have confidence in its own branded product. I find it funny that they offer a 20% discount if you send in your old broken firestick. They get to see the same crap over and over again. I am now searching for a better solution and I think I found it.

      Sentiment
      Content
      May 23, 2023
    • awesome

      awesome

      Sentiment
      Content
      May 23, 2023
    • Easy to connect

      Got this for my Samsung tv that doesn’t have a remote control and didn’t have a problem connecting it to my tv. Now I can use my tv without standing .

      Sentiment
      Content
      May 23, 2023
    • Made TV shut down

      We bought this back in April and it took us a few weeks before we used it the first time. After we plugged it in and started using it our TV started randomly shutting off, not only when we were using the fire stick but also when we were on the smart tv function. We finally unplugged it last week and our TV has had no issues since. We bought it because we can’t use D-stream on our smart tv without it but now we are just projecting it from our phones since the fire stick was obviously bad.

      Sentiment
      Content
      May 23, 2023
    • Batteries last one day at most!!

      Yes, used new Energizers right out of a new box. First set lasted one day. Thought maybe bad battery. Next set, same thing.

      Sentiment
      Content
      May 23, 2023
    • I like it but doesn’t last

      We had it for a year and a half. We have two of them, both broke, the remote stopped working and the equipment is now faulty.

      Sentiment
      Content
      May 23, 2023
    • Good

      Works great

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 23, 2023
    • Queja

       Me agrado el equipo pero el problema que tengo es que el control se desconecta y me consume 3b pares de batería por día, osea que en mi opinión esta defectuoso, necesito que me ayuden por favor con eso

      Sentiment
      • Negative
      Content
      • Customer Service
      May 23, 2023
    • Idk

      Ended up buying hdmi and hooking up laptop for the shows. It's just too slow and glitchy

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • have to change batteries everytime the remote is used

      you are constantly having to change the batteries everytime you touch the remote. so aggravating!

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • It's okay.

      Everything is fine. Just runs super slow on all of my TVs and monitors.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 23, 2023
    • As expected

      Easy to use. I like Alexa features

      Sentiment
      • None
      Content
      • Features and Quality
      May 23, 2023
    • Not the one I wanted

      It's not 4k

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • Firestick is a piece of crap

      We have Prime streaming subscription and a firestick. During the past three months, the firestick acted erratically as both the directional and fast forward buttons seemed to have a mind of their own. There's no control where it goes. You ended up pushing the button and hoping it will lend on where you want. Sometimes, it just went from one end of the menu to the other end, no matter how quickly and carefully you released the button. So we bought a new one thinking maybe the old one had seen better days. The new one worked for about an hour and it did exactly the same thing! It's so frustrating to try to get to where you want. (It's worse if you tried to use the on screen keyboard.) I checked the internet and apparently this is not a new phenomenon. Amazon knew about this and just kept selling this crap.

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • Firestick for TV

      Great to have this fire stick for TV. So much to watch saving money dropped charter cable just couldn't afford it anymore

      Sentiment
      • Positive
      Content
      • Pricing
      May 23, 2023
    • The size of the remote

      The Firestick Is a good device. The problem is the remote is too small. It gets eaten by the couch or dog. No other remote in my house has this problem. It’s like a credit card going in the cushion or a chewy for your dog.

      Sentiment
      • None
      Content
      • Features and Quality
      May 23, 2023
    • Slow and too many unnecessary Amazon apps

      This product is slow and hardly has any available space. Amazon apps that you can’t delete take up a big chunk of the space you have. Several apps won’t even work. This is the 2nd fire stick we have had and we are switching to something else.

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • Great to cut the cable

      Takes a bit of getting used to but with Prime subscription, Prime Video is great! Great movie selections, original programming is quality, A list actors and shows you’ll love. Access to other broadcasters like Tubi, some commercials on free channels.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 23, 2023
    • Only controls volume

      Stopped working. Have done all troubleshooting steps on Amazon. I have to use an app now. Replaced batteries and even bought new ones. Nothing. Works once then back to only volume control. Can't get any help or replacement

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • Do NOT buy

      Firestick remote batteries are going out every other day. Ridiculous. Wish I could give zero stars.

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 23, 2023
    • Excellent Amazon remote

      This one works better than the previous version, which is what you would expect. The addition of extra keys enhances this version's desirability.

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 23, 2023
    • Remote stopped working after a few months. Buyer beware!

      Bought Oct. 9, 2022. I moved. The remote and fire stick sat unused for 3 months. Plugged it in, got about a month of use before the remote stopped working. Amazon won’t do anything to fix the problem. Less than 6 months of not even daily use, and I now have to buy a new remote!

      Sentiment
      • Negative
      Content
      • Orders and Delivery
      May 23, 2023
    • Poor product

      I purchased this in February. Activated sometime in March. Used until May. 3 months? It now drains the batteries in a few hours and cannot be fixed. I should be able to return it or replace it but no says my 'custmer support' window is closed. And, I should not have to purchase extra protection plans on every item I buy. What happened to good quality and basic customer service

      Sentiment
      • Negative
      Content
      • Customer Service
      May 22, 2023
    • Do not buy unless you have to

      The firestick keeps kicking you out of programs. Very slow in response to clicks. Opens what you haveNOT asked for or clicked on

      Bought it only due to the fact my tv broke and a free one came available with no smart tv. Nor antenna options.

      Sentiment
      • Negative
      Content
      • Features and Quality
      May 22, 2023
    • Never Going Back to Cable Again

      Amazon fire sticks are Amazing. Definitely worth the money

      Sentiment
      • Positive
      Content
      • Features and Quality
      May 22, 2023

Sentiment Analysis

  • Positive(8)
    27%
  • Negative(14)
    47%
  • None(2)
    7%
-20 Net Promoter
Score

Popular Topics

  • Features and Quality(19)
    63%
  • Customer Service(3)
    10%
  • Orders and Delivery(1)
    3%
  • Pricing(1)
    3%

Languages

  • English(23)
    77%
  • Spanish(1)
    3%

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