Mixed Feedback for Amazon Shopping App: Delivery Issues, Poor Customer Service, and More
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Amazon App Feedback Report: Insights & Analysis

Mixed Feedback for Amazon Shopping App: Delivery Issues, Poor Customer Service, and More

The reviews for 'Amazon - Shopping made easy' app indicate various issues such as missing items, delivery problems, poor customer service, delayed refunds, and wrong shipments. Customers express frustration with delivery personnel, quality of products, and perceived support for certain causes. Users highlight challenges with returns, pricing discrepancies, and long waiting times for issue resolution. Despite some positive feedback, there are recurring complaints about communication, product quality, and overall customer experience.

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  • Market Researchers
  • Product Managers
  • Customer Experience Specialists
  • E-commerce Strategists
  • Retail Industry Analysts

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • مصر

    شركه داعمه للكيان الصهيوني نجمه كتير عليها حسبي الله ونعم الوكيل

    Sentiment
    • Negative
    Content
    • Political Controversy
    May 30, 2024
  • Scammers

    Products aren’t being delivered correctly. My last order was missing 3 items!

    Sentiment
    • Negative
    Content
    • Wrong Shipments
    May 28, 2024
  • Never knew it would could be so suitable

    Mostly comfortable with Amazon both with ordering as well as returns which I often had. It’s good for basic stuff.

    Sentiment
    • Positive
    Content
    • None
    May 25, 2024
  • My package was late

    My ordered should have cam on 17 may befor 9 pm and it didn’t came until 18 may it’s still not arrived so I hate it

    Sentiment
    • Negative
    Content
    • Delayed Deliveries
    May 18, 2024
  • تطبيق سيء جدا

    تطبيق سيء بيتم خصم من الفيزا بدون علم
    خدمه العملاء وحل المشاكل سيئه جدا
    ولايتم حا اي مشكله

    Sentiment
    • Negative
    Content
    • Payment Problems
    May 17, 2024
  • Worst app and shopping experience

    I have paid my order in advance and they have marked it delivered without me receiving it and the had refused to return my money

    Sentiment
    • Negative
    Content
    • Payment Problems
    May 16, 2024
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Amazon - Shopping made easy based on online reviews collected from App Store. The analysis helps Market Researchers, Product Managers, Customer Experience Specialists, E-commerce Strategists, Retail Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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