Alessandro Vasini receives mixed reviews, with customers praising the quality, style, and comfort of the products while expressing frustration over delayed deliveries, poor communication, and difficulties with returns and refunds. Some customers highlight exceptional customer service experiences, emphasizing the brand's craftsmanship and dedication. Issues like sizing discrepancies, long wait times, and unresponsive customer support are recurring themes in the feedback.
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I ordered a pair of black boots on January of 2024. The company charged my account but has not shipped my boots yet. Buyer beware
Ordered (very expensive) boots almost a month ago and havenât heard from them since. The money was taken off my credit card immediately. I wrote several e-mails but they do not get back to me. Donât trust this company!
I placed an order Feb 11 and financed through Affirm! Neither will refund!! Beware of using affirm!!!
Hello Sales, I have received my order and they fit perfectly. Thank you so much you guys have been great and I will return to buy from your amazing store. Thanks again. Frankie R.
Terrible service. Nearly 8 weeks and boots have not been shipped. Have emailed several times and no response. Disgusting!If you are reading this respond asap. Legal action is in motion.Such a shame as the product is great !
livraison au bout de 3 mois, ne reprend pas pour Êchange si problème de taille, ne rembourse pas, ne rÊpond pas aux mails !....à fuir !
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This page displays purchase options and a preview of the customer feedback analysis report for ALESSANDRO VASINI based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Product Developers, Customer Service Executives, Marketing Strategists, Business Analysts to discover insights into what people love, dislike, and need.
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