Akbank Mobile App Review Summary
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Akbank Mobile App Customer Feedback Analysis Report

Akbank Mobile App Review Summary

Customers generally praise Akbank's easy-to-use mobile application and efficient service. Positive feedback highlights the user-friendly interface, quick transactions, and satisfaction with the bank's campaigns. However, there are some complaints about long wait times for customer support and difficulties with certain functions like canceling cards or managing payment plans.

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  • Business Analysts
  • UX/UI Designers

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Custom Date - Apr 20, 2024
Featured Content
  • Süper

    Bankanızın işlemleri süper olup çok memnun kalmaktayım iyi çalışmalar akbank ailesi
    İyiki varsınız

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Mar 05, 2024
  • Tebrik

    Kullanımı çok kolay bir uygulama ve ayrıca verdiğiniz hizmet için çok teşekkür ediyorum.

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Mar 05, 2024
  • Akbanlı ol faizsiz kredi kampanyası

    Akbank müşterisi oldum ve kampanyalardan yararlanmadım

    Sentiment
    • Negative
    Content
    • Interest Rates and Offers
    Mar 05, 2024
  • Talep

    0 faiz kredi imkanından eski müşteri olarak faydalanmak istiyorum,

    Sentiment
    • None
    Content
    • Interest Rates and Offers
    Mar 04, 2024
  • Hızlı ve çözüm odaklı

    Hızlı ve ne istediğini anlayan ve çözüm odaklı banka

    Sentiment
    • Positive
    Content
    • Satisfaction with Services
    Mar 04, 2024
  • Çekici

    Harika özelikle kırmızı sana çok yakılıyor 😎

    Sentiment
    • Positive
    Content
    • Interest Rates and Offers
    Mar 03, 2024
  • See All Reviews
Sentiment Analysis
70 Net Promoter
Score
Languages
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Akbank based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Managers, Marketing Specialists, Business Analysts, UX/UI Designers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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