Agoda Reviews: Ease of Use & Pricing vs. Customer Service Complaints
  • 70 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Agoda Review Insights: Elevate Your Business Strategy

Agoda Reviews: Ease of Use & Pricing vs. Customer Service Complaints

Agoda receives mixed reviews from users, with some praising its ease of use, wide accommodation choices, and good pricing. However, several customers complain about poor customer service, refund issues, and difficulties in changing booking details. Despite the positive feedback on convenience and deals, negative experiences like unhelpful customer support and app functionality problems stand out.

Best for
  • Travel Industry Analysts
  • Hotel Management Professionals
  • Customer Service Consultants
  • App Developers
  • Market Researchers

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel and PDF export options.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Custom Date - Jul 18, 2024
Featured Content
  • great app. great initial discount.

    Sentiment
    • Positive
    Content
    • Price and Deals
    Jul 01, 2024
  • Always my number one choice for hotel bookings 👍

    Sentiment
    • Positive
    Content
    • Booking Experience
    Jul 01, 2024
  • The room I was in was clean, no bugs, friendly staff I will stay again.

    Sentiment
    • Positive
    Content
    • Hotel Experience
    Jul 01, 2024
  • Two child 7 years and 17 years with two double bed with their parents.

    Sentiment
    • Positive
    Content
    • Accommodation Choices
    Jul 01, 2024
  • Customer services nit helpful in my last trip to Thailand

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 01, 2024
  • Worst policy. As well as it's worst customer care service. Non cooperative. They just have their automated line which they follow. This company deserves zero star but got saved by one star

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jul 01, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
66 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel and PDF attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
37 users purchased a report in the last 24 hours.
One-time purchase without hidden or recurring costs!
Similar Reports
  1. App Store Reviews 82
  2. Google Play Reviews 100
  3. Google Play Reviews 77
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Agoda: Cheap Flights & Hotels based on online reviews collected from Google Play. The analysis helps Travel Industry Analysts, Hotel Management Professionals, Customer Service Consultants, App Developers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.