ABC Medical: Mixed Reviews on Service and Delivery
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ABC Medical Feedback Report: Uncover Customer Insights

ABC Medical: Mixed Reviews on Service and Delivery

ABC Medical's online reviews highlight a mix of positive experiences with fast service and helpful staff, alongside concerns about delivery accuracy, communication issues, and delays in receiving specific supplies. Customers appreciate the convenience of ordering via text and proactive reminders for refills. However, there are recurring frustrations related to shipping problems, unmet expectations, and difficulties in resolving issues promptly, leading to out-of-pocket expenses for some. While some praise the friendly and efficient customer service, others express dissatisfaction with delayed or incorrect deliveries and unresponsive staff.

Best for
  • Healthcare Administrators
  • Medical Supply Managers
  • Customer Service Managers
  • Healthcare Consultants
  • Pharmacy Owners

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Custom Date - May 27, 2024
Featured Content
  • Best customer service!

    Hands down the best customer service, ever! Totally worth giving up Byram for!

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Feb 09, 2024
  • Honest review.

    Professionalism from the onset of ordering, processing and delivery to my residence.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 17, 2023
  • The order was filled quickly

    The order was filled quickly, correctly, and efficiently.

    Sentiment
    • Positive
    Content
    • Delivery Service
    Aug 09, 2023
  • Great Experience

    ABC Medical makes ordering and receiving supplies easy and stress free!

    Sentiment
    • Positive
    Content
    • Supply Ordering Process
    Aug 08, 2023
  • My bag haven't come yet but althe other…

    My bag haven't come yet but althe other stuff have and now I been without for 5 days out of bags

    Sentiment
    • Negative
    Content
    • Shipping Problems
    Aug 08, 2023
  • Excellent Service

    I have been in a client of ABC Medical for years now and they have always delivered excellent service.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Aug 07, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
54 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for ABC Medical  based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Medical Supply Managers, Customer Service Managers, Healthcare Consultants, Pharmacy Owners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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