ABC Medical's online reviews highlight a mix of positive experiences with fast service and helpful staff, alongside concerns about delivery accuracy, communication issues, and delays in receiving specific supplies. Customers appreciate the convenience of ordering via text and proactive reminders for refills. However, there are recurring frustrations related to shipping problems, unmet expectations, and difficulties in resolving issues promptly, leading to out-of-pocket expenses for some. While some praise the friendly and efficient customer service, others express dissatisfaction with delayed or incorrect deliveries and unresponsive staff.
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Hands down the best customer service, ever! Totally worth giving up Byram for!
Professionalism from the onset of ordering, processing and delivery to my residence.
The order was filled quickly, correctly, and efficiently.
ABC Medical makes ordering and receiving supplies easy and stress free!
My bag haven't come yet but althe other stuff have and now I been without for 5 days out of bags
I have been in a client of ABC Medical for years now and they have always delivered excellent service.
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This page displays purchase options and a preview of the customer feedback analysis report for ABC Medical based on online reviews collected from Trustpilot. The analysis helps Healthcare Administrators, Medical Supply Managers, Customer Service Managers, Healthcare Consultants, Pharmacy Owners to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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