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    • Customer Service Manager
    • User Experience Designer
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Mixed User Experiences at 16personalities.com: Insights and Concerns

16personalities.com Feedback Analysis: Uncover User Insights

The reviews for 16personalities.com reflect a mixed experience among users. Many appreciate the accuracy of the personality tests and the wealth of resources available, particularly noting the free options. Customers highlight the insightful nature of the test results that can lead to personal growth. However, there are significant concerns regarding customer service and billing practices. Users reported issues with subscription traps, unresponsive support, and difficulties with order fulfillment. Some reviews describe experiences of feeling scammed, particularly with unexpected charges and return policies. Overall, while the site offers valuable personality insights, users should be cautious of hidden fees and the reliability of customer support.

Source: Trustpilot Reviews of 16personalities.com is rated "Average"

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Customer Feedback Analysis of 16personalities.com is rated "Average"

Explore insightful feedback analysis on 16personalities.com with a focus on user experience and service concerns.

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Custom Date - Dec 07, 2025
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  • Oppassen

    Als je niet oppast, dan zit je aan een maandelijks abonnement vast en probeer hem dan maar te stoppen. Er wordt niet op emails gereageerd.

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Nov 28, 2024
  • 16 personalities is so helpful and…

    16 personalities is so helpful and FREE!! It explained me so well and it was so interesting figuring out my personality type I definitely recommend!!

    Sentiment
    • Positive
    Content
    • Free Resources
    Apr 04, 2024
  • Dit wilde ik even kwijt

    Heb de test volledig ingevuld. De resultaten zijn accuraat en gratis. Je kan ook een kopie van je resultaten downloaden, dat is ook wel fijn. Voor de rest kreeg ik aan het einde nog een breder inzicht van de resultaten. Ik heb een goede ervaring gehad op deze site.Groet,Verdwaalde nederlander

    Sentiment
    • Positive
    Content
    • Accurate Test Results
    Apr 03, 2024
  • Download link expires for no reason

    Arbitrary duration on the download link, then they try to re-charge you for further downloads. Most useless customer service I've ever had to deal with. Feels like I got scammed 170 euros.

    Sentiment
    • Negative
    Content
    • Subscription Concerns
    Sep 25, 2023
  • Wat een katoenplukkers bedrijf

    Wat een katoenplukkers bedrijf! Heb ik een half jaar erover gedaan om die lijst in te vullen krijg ik een error. Ik kan momenteel wel van flatgebouw springen! Dankjulliewel doe nooit Deze test als je ooit in de verleiding komt denk dan aan mij recensie. Met vriendelijk Jan beukkramer!

    Sentiment
    • Negative
    Content
    • Customer Service Issues
    Jun 29, 2023
  • Excelente para conocerce a uno mismo

    Excelente para conocerce a uno mismo. He probado la version de prueba y hasta ahora todo bien.

    Sentiment
    • Positive
    Content
    • User Experience
    Jan 13, 2022
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8 Net Promoter
Score
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