Customers who have installed the new Yale-Home App have expressed dissatisfaction with its performance, especially regarding integration with Bosch, which won't be available until 2023. Many have also reported problems with the app's installation, lost connections, and inability to link with Yale Schloß and Bridge. Passcodes, automation, and timer settings have also been problematic for users, with some not being able to connect at all. Overall, customers are not impressed with the functionality of the new app, and many feel it is a waste of time.
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..ein „danke wir werden uns darum kümmern die Kundenzufriedenheit zu verbessern“ unter allen Kommentaren hier, löst Zweifel aus.
Sentiment
Negative
Content
New App Features and Improvements
May 29, 2023
Keine Integration in Bosch
ganz dringend sollte man die neue Home App installieren und die Integration in Bosch erfolgt erst frühestens am 15.06.23
Sentiment
Negative
Content
App Installation and Functionality
May 27, 2023
Kein Bosch Support
Ich habe keine Anbindung an meine Bosch Sicherheitsanlage mehr. Die alte App funktioniert leider nicht mehr…. Was ein Schrott
Sentiment
Negative
Content
Bosch Integration
May 24, 2023
Nichts funktioniert
Versuche mich seit mehreren Tagen anzumelden, Passwortänderung klappte einmal, trotzdem schlägt der Login fehl. Seither versuche ich es jeden Tag aufs neue, dazu kommt die Mail mit dem Code zur Passwortänderung einfach nicht. Ein Witz!
Sentiment
Negative
Content
Login and Account Issues
May 23, 2023
War schlecht - ist weiterhin schlecht
Diese App bietet keinerlei Verbesserungen. Ähnlich schlecht wie die Produkte von Yale - so ist auch diese App völlig nutzlos und schlecht. Es funktioniert nichts! Noch nicht mal der Reset vom Passwort funktioniert!
Sentiment
Negative
Content
Product Quality and Compatibility
May 22, 2023
Zusammenspiel mit Bosch Smart Home funktioniert nicht mehr
Habe Yale extra wegen der Möglichkeit der Automation über Bosch Smart Home gekauft. Nach der geforderten Umstellung funktioniert die Funktion nicht mehr. Zusätzlich mussten auch Passwörter neu eingegeben werden. Keine Verbesserung durch neue Software, nur Fehler !
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