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Mixed Reviews for Vinted App: Ease of Use and Seller Protection Highlighted

Mixed Reviews for Vinted App: Ease of Use and Seller Protection Highlighted

30 reviews between Oct 22, 2023 and Oct 23, 2023.

Mixed reviews for the Vinted app, with some users praising its ease of use and ability to sell and recycle clothes, while others complain about poor customer service and issues with account suspension. Users highlight the high fees for securing parcels and suggest improvements in seller protection and shipping costs. Overall, the app is popular for selling and buying pre-loved items, but some users prefer alternatives like eBay or Vestiaire Collective.

Vinted - Buy and sell clothes - Apps on Google Play
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30 reviews between Oct 22, 2023 and Oct 23, 2023.

Oct 22, 2023 - Oct 23, 2023

Popular Phrases

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Featured Content

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  • Really easy to use. Quite therapeutic sorting my wardrobe and nice to see pre loved items have a new home. 😁

    Sentiment
    • Positive
    Content
    • Selling Experience
    Oct 23, 2023

  • I use to live vinted. Till my parcel was dropped by my front door without my permission and stolen. Every purchase has a fee included for securing the parcels. However they did not want to help in any way. I still had to pay for something I did not receive. Therefor I almost completely stopped using the app as there is no garuntee they will find a solution if something goes wrong. Ebay has much better customer service standards.

    Sentiment
    • Negative
    Content
    • Customer Service
    Oct 23, 2023

  • Vented is great. Easy to use and very efficient

    Sentiment
    • Positive
    Content
    • App Performance
    Oct 23, 2023

  • Terrible. I created two accounts and for no reason I can no longer buy things. I literally only buy things and they are new accounts. No way to fix this. I bought 3 things today and now I'm blocked

    Sentiment
    • Negative
    Content
    • Account Issues
    Oct 23, 2023

  • Aplicación horrible. Apenas cree una cuenta y subí algunos artículos y me bloquearon la cuenta por "supuesta" falsificación o réplica. Todos los productos que tengo son reales. Me hicieron tomar fotos a todo perdiendo dos días una respuesta de que no me van a desbloquear. Pésimo servicio pésima aplicación

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 23, 2023

  • As a seller, this app is a no brained as there are no fees to pay. As a buyer, the choice is fantastic. So it's a Win Win!

    Sentiment
    • Positive
    Content
    • Selling Experience
    Oct 23, 2023

  • So easy to use! I have sold quite a few items now. Perfect for clearing out my daughters clothes that no longer fit!

    Sentiment
    • Positive
    Content
    • Selling Experience
    Oct 22, 2023

  • Easy to use, great to sell and buy clothes and other items

    Sentiment
    • Positive
    Content
    • Buying Experience
    Oct 22, 2023

  • Insomma...dovreste tutelare di più i venditori, magari cercando di abbassare le spese di spedizione (astronomiche in certi casi) e la protezione acquisti perché, anche se non sembra, fanno tanto sul prezzo finale. Pur di vendere qualcosa vedo gente che svende i propri oggetti e non mi sembra corretto. Per il resto, l'app contiene alcuni bug, soprattutto nelle chat: alcune volte noto che le foto/i messaggi non vengono inviati.

    Sentiment
    • Negative
    Content
    • App Performance
    Oct 22, 2023

  • Do not download this app as u will get blocked banned or suspended on the app for no reason they will not email you on the reasons for

    Sentiment
    • Negative
    Content
    • Account Issues
    Oct 22, 2023
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Sentiment Analysis

43 Net Promoter
Score

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