Vector Security faces significant customer dissatisfaction due to poor service, unreliable equipment, difficulties in canceling contracts, and unhelpful customer support. Customers report issues such as excessive charges, contract auto-renewals, rude service representatives, and malfunctioning security systems. Users express frustration with delayed responses, billing problems, and the company's failure to fulfill promised services.
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I HAVE BEEN CALLING ABOUT MY BILL FOR 2 DAYS AND I HAVE BEEN ON HOLD EVERYTIME.I CALLED PUT MY PHONE ON SPEAKER AND LEFT IT THERE.FINALLY I GOT A RESPONCE, PHONE CALL WAS DISONNECTED.
Company is horrendous. They are not are not military friendly. Their workers are horrendous and are rude. Do not get vector
WARNING!!! Do not do business with them. Terrible service. It is impossible to cancel the plan.
Cameras are junk and pick what they actually want to pick up. The app is very delayed and unreliable. Can't wait till our contracts up. I hope this saves someone from getting stuck with this horrible company.
This company is not worth the $55 I pay monthly. The cameras only work half of the month, I keep getting sensor notifications from the window in a bedroom that's perfectly fine! Don't waste your money!
This company is a fraud. They tricked you into a 3-year contract and wish to keep exploiting you for another 3 years if you forget to notice them.
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