Up Bank: Praise for Nice Features and Awesome Support

I’ve been with Up for three years and it’s completely changed my relationship to money. As a neurodivergent person, I’ve always struggled with personal budgeting and cashflow. When I saw the features of Up, I knew this could be a game changer and it has been - accumulated savings for the first time in my adult life, money put aside ready for bills, able to see how I spend to reduce bad habits.

Ditch them all, these guys know how to make banking great

Such a helpful app/bank. Great to track your spending, plan expenses and very handy little initiatives in there to help you save up extra $$$.

Love it. So many features. Simple to use. Smart.

Works everytime

Have been using up bank for over a year now and would 100% recommend it’s so easy to use and I love the way it’s designed so much better than more usual bank great interest with no fees

This bank is the best! As a free savings account, they help manage finances with savings and tracking. Managing my money (as someone who is horrible at managing my money), is a breeze.

I haven’t used half of what they offer, but it is all brilliant and miles ahead of any other bank. This is not just banking, this is control

It is great app

Just great

I’m not entirely sure why I didn’t write a review sooner, as I have been using Up for a number of years now. While on the App Store to download the latest update is as good a time as any. Thank you Up for making banking fun, for all the little quality of life features and for always having amazing customer service!
Can’t wait to see all the new features yet to come, you all are rocking it!!

Been with Up practically since they started. What’s not to like? The best customer service experience you can have, bank or otherwise. They always pass on rate rises for our savers. They constantly take on feedback and ideas, and they actually act on them. I really don’t have a bad word to say. The savings and budgeting features you get for free with Up are things you’d usually have to pay subscriptions for in other apps. If there’s one downside, it would be not being able to deposit cash anywhere. In todays world that’s barely a problem, but I do have an open account with another bank purely for that purpose. You can’t go wrong with this great bank.

Excellent online bank with no fees. Makes saving easier and a very helpful way to see your expenses.

There isn’t anything even close. If you’re looking for a user friendly app jam packed with great features that keeps evolving this is it. Don’t even bother with anything else. It’s a joy to use.

Been using them for a month now and they were pretty good until they had me to re-verify after a week of using them and after re-verifying they wouldn’t let me send money out of my account or send money to the up bank I’ve been chatting with them for a month now and still haven’t been able to take out the money that’s stuck in the account every time I ask for an update they give me response saying they will get back to me as soon as possible and it’s been a month in my opinion I can’t say they a bad service as it seems like it might just be happening to me but the service they give should be improved asap.

This app doesn't let you turn off notifications about scheduled maintenance.
I have to turn them off for the whole app instead, which means now I simply won't notice any fraudulent transactions.

Got scammed over $600 back in may 23” and 3 months later after waiting for 45 minutes on the phone I was told they couldn’t recover the funds and said thank you and hung up.

Perfect for everything I need, never had any issues with anything and very friendly customer support, I’d recommend UP to basically anyone even if they were already banking somewhere else.

Easy, simple and no fuss banking

Hands down the best bank I have ever used. Their technology is out of this world, makes saving FUN. I was scammed in Bali and only sent one single message to Up and they put the money back into my account within 3 days. Mind blown.
Highly recommend

Up is such an amazing app + company. They really have everything on point from great customer service to great user experience. I’d recommend it to anyone looking for an easy to use online banking app. They’ve really hit the nail on the head with this!

I have never felt so passionate for banking before. The app is FUN to use, it’s interactive and easy. Support is always there within minutes. And I have never received an interest rate so high before. Really enjoy using this app!

Fantastic app, I have been with Up for nearly 3 years now and it just gets better and better. Cannot recommend highly enough!

There are always new features being added to help you save.

Lockable and hidable savers, plus the ability to show ‘available funds’, as the app recognises regular transactions (rent, phone bill etc).

I have only ever had excellent experiences with customer service with their text tab.

Absolutely nothing to criticise in my opinion. The bank of the future ✨

Best banking app there is for starters, I’m not one to write reviews but after being with up for so long and closing my other accounts to primarily use UP it’s been a game changer, I have nothing but good things to say!

I love Up
It’s so easy to organise your monthly budgets and to see where your money is going

There’s no support for Payto Agreements. Please bring this functionality to the app!