Up Bank: Praise for Nice Features and Awesome Support
Unlock Insights: Up Bank's Customer Feedback Analysis
Up bank is praised for its nice features and awesome support. Users love the bill splitting, round ups, unlimited savers, and pay requests. The app makes transactions clear and allows users to contribute to merchant profiles. Customers recommend Up for its budgeting and cashflow management features. Some users suggest improvements such as fixing technology glitches and bugs, easier payID setup, and alternative ways to earn rewards. Overall, Up is seen as a game changer in the banking industry.
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Such a helpful app/bank. Great to track your spending, plan expenses and very handy little initiatives in there to help you save up extra $$$.
Sentiment
Positive
Content
Savings and Budgeting
Aug 29, 2023
Upsider
Have been using up bank for over a year now and would 100% recommend it’s so easy to use and I love the way it’s designed so much better than more usual bank great interest with no fees
Sentiment
Positive
Content
Savings and Budgeting
Aug 23, 2023
Notifications
This app doesn't let you turn off notifications about scheduled maintenance. I have to turn them off for the whole app instead, which means now I simply won't notice any fraudulent transactions.
Sentiment
Negative
Content
Security and Fraud
Aug 18, 2023
Don’t bank with UP
Got scammed over $600 back in may 23” and 3 months later after waiting for 45 minutes on the phone I was told they couldn’t recover the funds and said thank you and hung up.
Sentiment
Negative
Content
Customer Service
Aug 17, 2023
Favourite banking services
Perfect for everything I need, never had any issues with anything and very friendly customer support, I’d recommend UP to basically anyone even if they were already banking somewhere else.
Sentiment
Positive
Content
User Experience
Aug 17, 2023
The Best
I love Up It’s so easy to organise your monthly budgets and to see where your money is going
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Up — Easy Money based on online reviews collected from App Store. The analysis helps Banking Professionals, Product Managers, Customer Experience Specialists, Financial Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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