User Dissatisfaction with 'My IFB' App: Crashes, Log-in Issues, Poor Service, and Customer Frustration
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User Dissatisfaction with 'My IFB' App: Crashes, Log-in Issues, Poor Service, and Customer Frustration

Unveiling User Dissatisfaction with 'My IFB' App

The reviews for the 'My IFB' app indicate widespread dissatisfaction among users, highlighting issues such as frequent crashes, inability to log in, poor customer service, and problems with appliance control. Users express frustration with the app's functionality, service quality, and lack of response to complaints, with some suggesting opting for competitor brands like Samsung over IFB appliances.

Source: App Store Reviews of My IFB

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Customer Feedback Analysis of My IFB

Insightful analysis on 'My IFB' App revealing user dissatisfaction with crashes, poor service, and more.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • App crashing

    Since the update, the app is crashing every time i try to open appliances section

    Sentiment
    • Negative
    Content
    • App Crashing
    Jul 07, 2024
  • App Issue after latest update

    My IFB app is not working after the latest release in Apple iOS. I have a washing machine which we usually operate through My IFB app, but after the latest app release, we are not able to find our washing machine in the appliance list, and when we tried to add the appliance, the app is closing suddenly

    Sentiment
    • Negative
    Content
    • Product Functionality Issues
    Jul 07, 2024
  • App crashes clicking on application option

    App crashes clicking on application option

    Sentiment
    • Negative
    Content
    • App Crashing
    Jul 05, 2024
  • Ac wifi was not working after purchasing

    3rd class service of costumer care of town

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Jun 15, 2024
  • App closes automatically

    The worst app I ever seen in my life bug factory can’t register complete can’t add your address you need to develop this app you are a none reputed company you are developing this type of app is unexpected fir the bug !!!!!!!! Customer facing problem

    Sentiment
    • Negative
    Content
    • App Update Problems
    Mar 23, 2024
  • Poor Service

    My washing machine is due for servicing from last two years. Even after reaching customer helpline and number of mails, they are unable to provide any help. The services are highly unreliable and app is very poor for complaints registration.

    Sentiment
    • Negative
    Content
    • Customer Service Experience
    Mar 02, 2024
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Sentiment Analysis (limited preview)
-74 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for My IFB based on online reviews collected from App Store. The analysis helps Product Managers, Customer Service Managers, UX/UI Designers, Software Developers, Market Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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