Executive Summary of User Reviews for Vivara App: Major Functional Issues
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Executive Summary of User Reviews for Vivara App: Major Functional Issues

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The Vivara app has received overwhelmingly negative feedback from users, primarily due to severe functionality issues. Common complaints include frequent bugs, difficulty in logging in, and poor navigation, preventing users from making purchases efficiently. Customers are frustrated with the lack of a 'back' button, causing them to lose their place while browsing products. Additionally, delivery issues have led to dissatisfaction, with some experiencing delayed orders and inadequate customer support. Users expressed disappointment that a reputable brand like Vivara lacks a quality app despite their high-priced products. Overall, the app's poor performance has resulted in a frustrating shopping experience for many.

Source: App Store Reviews of Vivara

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Customer Feedback Analysis of Vivara

Insightful analysis report on Vivara app user feedback, highlighting key functionality issues for strategic improvements.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Problemas com o envio

    mudam o prazo de entrega sem aviso prĂŠvio, inviĂĄvel comprar pelo site.

    Sentiment
    • Negative
    Content
    • Delivery and Order Problems
    Sep 23, 2024
  • Entrar com o Google não está funcionando pelo app

    Gostaria de anexar imagem, mas no geral sĂł fica em loading

    Sentiment
    • Negative
    Content
    • Bugs and Performance Issues
    Apr 12, 2024
  • Não funciona

    O aplicativo estĂĄ bem ruim. DifĂ­cil de funcionar, nem levar para a sacola, leva.

    Sentiment
    • Negative
    Content
    • Bugs and Performance Issues
    Dec 08, 2023
  • Muito Ruim Mesmo

    Não tem opção de voltar. Não precisa dizer mais nada kkkkkkkkk

    Sentiment
    • Negative
    Content
    • User Navigation Problems
    Nov 19, 2023
  • Zero

    HorrĂ­vel esse aplicativo,horrĂ­vel, terrĂ­vel, pĂŠssimo, deplorĂĄvel.

    Sentiment
    • Negative
    Content
    • User Experience Frustrations
    May 09, 2023
  • Horrivel

    Acho que nunca vi um aplicativo travar tanto e ser tĂŁo pouco funcional

    Sentiment
    • Negative
    Content
    • Bugs and Performance Issues
    Nov 18, 2022
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Sentiment Analysis (limited preview)
-87 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Vivara based on online reviews collected from App Store. The analysis helps App Developers, Product Managers, Customer Experience Specialists, Digital Marketing Professionals, E-commerce Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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