Trading 212 App: User-Friendly Interface, High Interest Rates, Customer Service Concerns
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    • Financial Analysts
    • Investment Advisors
    • Product Managers in FinTech
    • Customer Experience Managers
    • Market Researchers
Trading 212 App: User-Friendly Interface, High Interest Rates, Customer Service Concerns

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Trading 212's app is praised for its user-friendly interface, data availability, and high interest rates. However, customer service is highlighted as a significant issue. Users appreciate the platform for new investors, ease of use, and good profit potential. Some concerns include the lack of Apple Pay support, limited card features, and occasional dissatisfaction with CFD trading results. The app's clarity, functionality, and focus on customer needs contribute to its positive reputation.

Source: Trustpilot Reviews of Trading 212 

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Customer Feedback Analysis of Trading 212 

In-depth analysis of Trading 212 based on Trustpilot reviews, focusing on app usability, interest rates, and customer service.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • Easy to use and easy to understand

    Easy to use and easy to understand, makes investing a pleasure.

    Sentiment
    • Positive
    Content
    • Ease of Use for New Investors
    May 09, 2024
  • Really easy app to use for new investors

    Really easy app to use for new investors

    Sentiment
    • Positive
    Content
    • Ease of Use for New Investors
    May 09, 2024
  • Simply the best.

    It's simply the best customer focused investing platform in the UK.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    May 09, 2024
  • Great app for small traders

    Great app for small traders, easy to understand interface.

    Sentiment
    • Positive
    Content
    • Ease of Use for New Investors
    May 09, 2024
  • Topnotch

    Top notch. Best place to trade online

    Sentiment
    • Positive
    Content
    • Trading Experience
    May 09, 2024
  • Use the app for saving

    Use the app for saving, for beginners also, you can invest small amounts

    Sentiment
    • Positive
    Content
    • Ease of Use for New Investors
    May 08, 2024
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Sentiment Analysis (limited preview)
90 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Trading 212  based on online reviews collected from Trustpilot. The analysis helps Financial Analysts, Investment Advisors, Product Managers in FinTech, Customer Experience Managers, Market Researchers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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