Stori Bank: Negative Reviews of Poor Service, Technical Issues, and Limited Support
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Stori Bank: Negative Reviews of Poor Service, Technical Issues, and Limited Support

Stori bank receives negative customer reviews for its poor service, technical issues with the app, and lack of customer support. Customers complain about not receiving approved credit cards, problems with the card's functionality, and limited investment options. The company is criticized for its high fees, slow customer service, and lack of transparency. Users also mention issues with privacy and performance. Stori's delivery service and payment options are reported as unreliable. The app is described as slow and problematic.

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Custom Date - Mar 03, 2024

Featured Content

  • Ya me atendio Elisa Jimenez con el ticket 2222 y sigue falllando al querer hacer transferencia a otras cuentas. No está dejando transferir desde la cuenta de Stori+ a otras cuentas, me esta marcando *servicio no disponible* ¿Ya se transaron el dinero o que rollo?

    Sentiment
    • Negative
    Content
    • Transfer Issues
    Jan 21, 2024
  • Una app muy lenta. Y la tarjeta fue un error conseguír. No la recomiendo.

    Sentiment
    • Negative
    Content
    • App Performance
    Jan 17, 2024
  • Mejor vayan a Klar. Si alguna vez tienes un cargo que no haya sido procesado correctamente te retienen el dinero 15 días. Además de que el soporta del chat es una maldita broma. Tendrían mejor servicio contratando vagabundos que personas como Eduardo Quiroz. Realmente el soporte está lleno de inútiles que no acabaron la carrera.

    Sentiment
    • Negative
    Content
    • Customer Service
    Jan 16, 2024
  • Cuidado que te meten cobros fantasma y te cuelgan el servicio telefonico para evitar resolver Una mega estafa haciendote pagar cosas que ni sentido tienen (permiten la entrada de esos cobros con tarjeta apagada) Si intentas cancelar la cuenta te cuelgan tambien y sigues recibiendo los cobros Y si no pagas te insartan seguro en tu buro Hazte un favor y evitate este enorme problema, ya he pagado mas de 12,000 y siguen sin resolverme

    Sentiment
    • Negative
    Content
    • Fraud
    Jan 14, 2024
  • Mala, la atención al cliente es exageradamente lenta, la app tiene fallas

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 29, 2023
  • Approved!/Not approved!..¿Quién sabe? La aplicación no funciona bien

    Sentiment
    • Negative
    Content
    • App Performance
    Dec 20, 2023
  • See All Reviews

Sentiment Analysis

-57 Net Promoter
Score

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Frequently Asked Questions
  • This page is a research report based on the analysis of online reviews collected from Google Play. It contains the top 30 recent reviews with their sentiment analysis, content classifications and trend graph to display the change over time. You can search in reviews and filter results based on sentiment and content classifications. Also, all the reviews and analyses are available to download as an Excel file.

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