Claire's Florence, KY Customer Reviews - Negative Experiences Revealed
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Claire's Florence, KY Customer Reviews - Negative Experiences Revealed

Claire's Florence, KY, has received overwhelmingly negative reviews from customers, citing issues such as non-delivery of items, poor quality products causing infections, unhelpful staff, and hidden costs like customs fees. Customers have also complained about misleading information, lack of response to queries, and overall dissatisfaction with their shopping experience. The store faces accusations of dishonesty, inadequate customer service, and selling substandard items. Many customers warn others to avoid shopping at Claire's due to these recurring problems.

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Custom Date - May 20, 2024
Featured Content
  • They kicked me out because I was under…

    They kicked me out because I was under 18, I am 17 years old and I just wanted some earrings. This is ridiculous.

    Sentiment
    • Negative
    Content
    • In-store Experience
    Jan 02, 2024
  • Délai de livraison

    Commande passée le 6décembre...en click en collect...statut toujours en cours...aucune réponse du SAV! A fuir

    Sentiment
    • Negative
    Content
    • Online Order Issues
    Dec 29, 2023
  • Malhonnête

    J' ai passé commande en début octobre et j' attends toujours ma commande. Et on ai au mois de décembre. Après plusieurs mails a clairs aucune réponse. Je suis très déçu. J' ai perdu de l'argent

    Sentiment
    • Negative
    Content
    • Online Order Issues
    Dec 07, 2023
  • Piercing fatti il16 luglio 2023 senza attivazione scheda regali

    Rozzano.Promozione non registrata orecchini in omaggio dopo piercing. Probabilmente la commessa ha usufruito dei miei regali.

    Sentiment
    • Negative
    Content
    • In-store Experience
    Aug 25, 2023
  • Commande non reçue aucune nouvelle…

    Commande non reçue aucune nouvelle malgré les mails envoyés...j aurais dû lire les avis avant mais connaissant l enseigne physique je ne me suis pas méfiee du site...

    Sentiment
    • Negative
    Content
    • Online Order Issues
    Aug 09, 2023
  • Never received my online parcel and now…

    Never received my online parcel and now I can't get through to anyone to get a refund.

    Sentiment
    • Negative
    Content
    • Online Order Issues
    Aug 08, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-76 Net Promoter
Score
Popular Topics (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Claire's Florence, KY.   based on online reviews collected from Trustpilot. The analysis helps Retail Store Managers, Customer Service Trainers, Product Quality Analysts, Retail Marketing Professionals, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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