Instashop Review Summary
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Instashop Review Summary

Instashop discontinues cash on delivery, making it impractical and inconvenient for users. Some supermarkets have limited product range. Issues with communication and customer service. Fake offers and sudden changes without notice. Overall, the app is easy to use with fast delivery and a wide variety of shops.

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Custom Date - Apr 24, 2024
Featured Content
  • So quick and easy. It is my favourite way to order food and groceries and items from the pharmacy.

    Sentiment
    • Positive
    Content
    • App Experience
    Dec 16, 2023
  • لديهم مشكلة كبيره فقط يتواصل الموظف يعتذر فقط ولا يوجد أي تطوير و لا متابعه . إضافة انو استرجاع الفلوس مش موجود

    Sentiment
    • Negative
    Content
    • Customer Service
    Dec 16, 2023
  • It's impossible to communicate with them in case there's an issue in your order, a huge down point for me!!!

    Sentiment
    • Negative
    Content
    • Customer Service
    Dec 15, 2023
  • في العموم الخدمه جيده في ماعدا اخر طلب جالي الموز سيئ بكل اسف و اليوسفي صغير في حجم كره البينج بونج!؟

    Sentiment
    • Positive
    Content
    • Product Range
    Dec 11, 2023
  • Terrible application! No customer service available!

    Sentiment
    • Negative
    Content
    • App Experience
    Dec 10, 2023
  • very satisfied, quick reply and large variation of shops. if a product not available we can choose from another to be served well nevertheless a product is out of stock. Operators and customer service, friendly competent and give a real after service. My recommendation ! Till next time.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 09, 2023
  • See All Reviews
Sentiment Analysis
-20 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for InstaShop: Grocery Delivery - Apps on Google Play based on online reviews collected from Google Play. The analysis helps Retail Managers, Market Researchers, E-commerce Specialists, Customer Service Managers, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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