Superior Seating: High-Quality Restaurant Furniture With Exceptional Customer Service
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Superior Seating: High-Quality Restaurant Furniture With Exceptional Customer Service

Superior Seating, based in New Jersey, excels in providing high-quality restaurant furniture with quick delivery times and exceptional customer service. Customers praise the company for its durable and well-made products, knowledgeable sales representatives, and prompt responses to inquiries. While some minor issues like scratches on tables were reported, overall, Superior Seating receives high recommendations for its fantastic communication, excellent prices, and smooth ordering process.

Best for
  • Restaurant Owners
  • Interior Designers
  • Hospitality Consultants
  • Furniture Retailers
  • Commercial Space Planners

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Custom Date - May 30, 2024
Featured Content
  • Probably best restaurant furniture supply in east cost

    I wanted to drop you a note to express my appreciation for the excellent service we've received. Running a restaurant in Manhattan comes with its own set of challenges, and having the right seating is crucial. When I reached out, the assistance we received from Ed was incredibly helpful throughout the process. They patiently listened to our needs and budget constraints, offering practical solutions and expert advice. Their professionalism and friendliness made it a pleasure to work with them. However, I must admit that I initially made a mistake when placing our order. I accidentally chose the wrong color for the seating. It was a bit of a panic moment for me, but when I reached out to customer service, they were quick to assist. They not only corrected the order details promptly but also managed to ease my worries with their friendly and reassuring demeanor. Thanks to your company's quality products and the invaluable help of the sales reps, our restaurant now boasts comfortable and stylish seating that our customers love. I can confidently say that Superior Seating values its customers, and it's been a positive experience working with your team. We'll definitely consider your expertise for any future seating needs. Thanks again for your help, and please pass on our heartfelt thanks to Selma and Candie.

    Sentiment
    • Positive
    Content
    • Customer Service and Delivery Experience
    Oct 12, 2023
  • Best choice on market for outdoor seating!

    Revamping the outdoor space of our restaurant had been on our to-do list for a while. My husband and I had a clear vision: a comfortable, inviting space where customers could relax and soak up the outdoors. But translating that vision into reality? That was the tricky part, until we crossed paths with Superior Seating.Right off the bat, we were lucky to connect with Ed, their manager. Ed wasn't just knowledgeable about their products, he genuinely cared about helping us find the perfect fit for our space. He introduced us to a line of bamboo-look metal chairs paired with matching tables that instantly resonated with us. They were not only stylish but seemed durable and apt for the outdoors.Ed walked us through the entire selection process, patiently answering our questions, and even gave layout suggestions which, in hindsight, made a lot of sense and improved the flow of our seating.It's been a few weeks since the setup, and the transformation has been noticeable. The chairs are comfy, thanks to their weather-resistant cushions, and the tables are spacious without being bulky. Plus, maintaining them has been a breeze, just a quick wipe, and they're ready to welcome guests.I've got to say, our regulars and even newcomers have been loving the new setup. A significant portion of that credit goes to Ed and his insightful recommendations.In conclusion, if you're considering a facelift for your outdoor area, Superior Seating—and especially Ed—are worth reaching out to.

    Sentiment
    • Positive
    Content
    • Furniture Selection and Variety
    Sep 30, 2023
  • Chairs and tables were shipped quickly…

    Chairs and tables were shipped quickly and are well made - durable and sturdy. It's amazing and I love it!!!

    Sentiment
    • Positive
    Content
    • Product Quality and Durability
    Feb 27, 2023
  • Service was great and the order arrived…

    Service was great and the order arrived sooner than expected!

    Sentiment
    • Positive
    Content
    • Shipping Experience and Timeliness
    Jun 16, 2020
  • Seats look great

    Seats look great, fit with the room and seem durable so far!

    Sentiment
    • Positive
    Content
    • Product Quality and Durability
    Jun 12, 2020
  • The whole experience was wonderful

    The whole experience was wonderful. Jane couldn't have been more helpful and pleasant to work with. The chairs and bar stools are fantastic and at a great price. I will most definitely be a returning customer.

    Sentiment
    • Positive
    Content
    • Customer Service and Delivery Experience
    Dec 06, 2018
  • See All Reviews
Sentiment Analysis (of 30 reviews)
82 Net Promoter
Score
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Superior Seating  based on online reviews collected from Trustpilot. The analysis helps Restaurant Owners, Interior Designers, Hospitality Consultants, Furniture Retailers, Commercial Space Planners to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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